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Advisor, TRIO Student Support Services Program

Job description

Position Information
40 hours per week as assigned. Generally, Monday - Friday, 8:00 am - 5:00 pm and occasional evenings and weekends.
Professional 1/120 ($40,494.00 - $57,849.00)
FLSA Status:
Reports To:
Director, TRIO Program
Criminal Background Check:
Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
Engages with the community both within and outside of ACC.Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

For more information, see http://www.austincc.edu/about-acc/mission-statement.Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.General Statement of Job

To provide TRIO Student Support Services (SSS) recruitment and programming for program-eligible students, including advising, educational and career planning and other personal and academic supports needed for academically and/or economically disadvantaged students to successfully complete a college degree/certificate and/or transfer to a university.

PLEASE NOTE: THIS IS A GRANT POSITION WITH FUNDING THROUGH AUGUST 31, 2025. Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

  • Manages TRIO programming in conjunction with Project Director, including recruitment and selection of participants; coordination of outreach activities, and academic support services; development of promotional materials; and conducting program assessments and evaluations.
  • Provides counseling for individuals and groups, including career and educational planning, decision making, values clarification, and understanding and overcoming barriers to academic success. Provides crisis intervention, coordination of care and referrals as needed.
  • Provides academic counseling and advising, including course selection, degree planning, review of transfer information, and determination of ultimate employment objectives.
  • Analyzes information about individuals through interviews, assessments, and records to appraise their interests, abilities, and potential barriers to academic success.
  • Provides case management services through on-going contact and follow up with students, and coordinates referrals to college and community services as needed.
  • Gathers and updates data, analyzes, and incorporates data in working on solutions for students and also to distribute caseloads.
  • Assists with college-related community outreach, networking, and recruiting students for TRIO program.
  • Participates in program planning, development, and documentation including meet ups and workshops for TRIO student participants, such as academic success topics and assistance with financial aid, scholarship, and transfer applications.
  • Assists in writing and developing program communications for participating student, webpage and outreach material and opportunities.
  • Ensures that all guidelines regarding TRIO student eligibilities are met.
  • KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    College admissions requirements, programs, and courses. Multicultural education programs and systems. Theoretical and program implementation strategies to effectively support student success, especially for low income and under-resourced college students. Trauma informed care counseling. Case management. Community resources, including assistance in applying for federal, state of local assistance. Academic coaching theories and implementation. Platforms for effective communication with students, including texting and video conferencing.SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    Maintaining an established work schedule. Effectively using interpersonal and communications skills including tact and diplomacy. Effectively using organizational and planning skill, including attention to detail and follow-through. Effectively working with a diverse student population. Counseling and advising students on program guidelines and requirements. Assessing student needs and providing appropriate resources and/or referrals. Maintaining confidentiality of work-related information and materials. Establishing and maintaining effective working relationships. Case management skills.Technology Skills

    Use a variety of spreadsheet, word processing, database, and presentation software. Use a variety of social media and webpage platforms.Required Work Experience

  • One year related work experience.
  • Required Education

  • Master's degree.
  • Other Preferred Qualifications

    Licensed Professional Counselor (LPC) or Licensed Master of Social Work (LMSW). Experience in case management. Work experience with TRIO target populations including, but no limited to, underrepresented groups in higher education, first-generation students, low income or disability populations. Experience providing individualized counseling to high school or college students, including assisting students with course selection, financial aid, and college enrollment. Demonstrated commitment to supporting the academic needs of students facing barriers to educational success through academic coaching/advising, counseling, instruction, advocacy, and/or education. Experience in an educational setting teaching, advising, and/or tutoring low income, first-generation college students.Physical Requirements

    Work is performed in a standard office environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 10 pounds.Safety

  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
  • HR Use Only

  • FLSA - AA
  • Updated 02-01-2021
  • ACC Benefits OverviewFull-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

    ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

    DisclaimerThe above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

    Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.




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    Job No:
    Posted: 2/14/2021
    Application Due: 2/26/2021
    Work Type: Full Time