Information Technology Support Technician 2
Employment Type: Full-time
Posted data: 2021-02-11
Title:481D-YN - IT Support Technician 2
Business Title:Information Technology Support Technician 2
Job Family:Civil Service - OT Eligible
Summary of Duties:
This position is responsible for providing technology support within Facilities and Operations. This position will provide for the efficient operation of the computing and information systems for the departments served by Facilities and Operations.
Two (2) years of experience in information technology related activities such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, mainframe systems, network infrastructure equipment, or telecommunications software or hardware OR equivalent education/experience.
Experience managing Windows desktops working in an Enterprise Active Directory environment.
Extensive customer service experience in a corporate, education or retail environment.
Experience managing day-to-day tasks without constant supervision.
Have, or be able to obtain at time of hire, a valid driver’s license.
Ability to work evenings and weekends on occasion and to travel.
Experience in responding to network security incidents.
Experience in Website maintenance and development.
Experience with Java programming.
Experience using SQL query tools.
Experience working with assistive technologies for impaired users.
Experience with database technologies (Microsoft SQL Server, Oracle, etc.).
Position Term in months:
City, State, Zip:
Pullman, WA 99164
This position has been designated by the department to require a background check.
March 1, 2021
Instructions to Applicants:
Applicants must attach the following documents to their online application: 1) resume 2) a cover letter and 3) contact information for professional references. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Applicants invited for an interview will be required to complete a skills test over Zoom as part of the interview process. Details regarding the skills test will be provided at that time.
Time Type:Full time
Position Term:12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or firstname.lastname@example.org.