Business Analyst - School of Social Work, Fiscal Administration (141649)

Job description


Business Analyst

School of Social Work-Fiscal Administration

University of Illinois Urbana-Champaign

Location options (to be determined):
Urbana-Champaign, IL
Springfield, IL - Contract Appointment

University of Illinois Urbana-Champaign is seeking dynamic professionals to join a partnership between public university social work programs and the Intergovernmental Agreement with the Illinois Department of Children and Family Services (IDCFS).

Provide business, process, and regulatory analysis for the implementation of a Comprehensive Child Welfare Information System (CCWIS) compliant solution. The Business Analyst will inform the design and construction of the CCWIS solution, as well as inform the development of processes, procedures, and policies impacted by the CCWIS program and solution.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit

Major Duties and Responsibilities:

  • Performs in-depth assessment and analysis to document business processes as well as provide process re-engineering and transformation services for average complexity applications; coordinates and conducts business requirements workshops with key stakeholders and users to determine business requirements; coordinates and conducts complex business process analysis, detailed requirements analysis, in-depth technical research and feasibility studies on-site and at user-provided facilities; creates detailed process diagrams, data flow diagrams, and other graphical models that represent business and system requirements and technical descriptions and policy documentation and process documentation and procedure documentation; provides application and user support during system transitions; performs in-depth analysis of regulations and rules to inform policy, process, and procedure development.
  • Writes user stories, use cases, and program specifications; participates in design, testing, training, knowledge transfer, system tuning, and system implementation in order to translate and track results of business analysis through entire SDLC; ensures requirements traceability throughout software development. Prepares testing plans, test scripts, and test data for new or modified programs and/or systems. Performs testing, ensuring logic paths are tested. Evaluates test results to verify conformance with program objectives. Prepares user and operational guidelines, operational manuals, and application or system documentation. Follows the agency’s adopted system design methodology to ensure the integrity of each system/sub-system meets the required standards of security, efficiency, and scope of the specific project.
  • Act as project lead assisting Product Owners/Managers with coordination and monitoring of team progress on assigned projects; reviews results and verifies that requirements have been incorporated into individual components of the project and into the final product. Participates in the modification and enhancement of existing IT application systems; provides input to the supervisor regarding staff and contractor performance on projects.
  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above. Statewide travel required.

Qualifications, Experience and Certifications:


Any combination totaling two (2) years from the following categories: progressively more responsible work experience in an Information Technology (IT) related profession; college course work which included Information Technology (IT), IT Management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 60 semester hours or Associate's Degree equals one (1) year; 90-120 semester hours or Bachelor's Degree equals two (2) years.


Three years of professional experience in a related Information Services field. Prefers candidate with IIBA Certification of CCBA or CBAP, or equivalent certifications.

Successful Candidates will also Have:

Ability to facilitate a shared understanding of the problem, possible solutions, and determine the scope of a project; assist project teams in solving technical challenges; and the ability to negotiate with business and/or technical stakeholders to evaluate possible options and decide on a viable solution. Requires extensive knowledge of interactive systems and scheduled batch processing design and development. Requires the ability to prepare and make presentations to large and small audiences. Requires the ability to work effectively with office productivity tools - MS Office Suite, MS Project, MS Visio; understanding of relational database technologies such as – DB2 and SQL Server; understanding of Digital Signature technology, Workflow technology, Adobe Acrobat/Designer, MS SharePoint. Knowledge of Child Welfare information systems and associated processes. Requires extensive knowledge of Information Technology concepts, principles, theories and functions of computer systems, and expertise in problem-solving and critical thinking with the ability to decompose abstract ideas/solutions. Requires highly developed verbal and written communication skills. Requires a valid driver’s license and the ability to travel.

Salary and Appointment Information

This is a full-time 100%, twelve month Civil Service IT Technical Associate position. The work site location will be determined in either Urbana-Champaign, IL or Springfield, Illinois. The position is grant-funded, and renewal is contingent upon the availability of funds. Salary is competitive and commensurate with qualifications. The proposed start date is as soon as possible after the closing date.

To Apply:

Complete applications must be received by March 1st, 2021. Apply for this position by going to If you have not applied before, you must create your candidate profile at If you already have a profile, you will be redirected to that existing profile via email notification.

To complete the application process:

Step 1) Submit the Staff Vacancy Application.

Step 2) Submit the Voluntary Self-Identification of Disability forms.

Step 3) Upload your cover letter, resume (months and years of employment must be included), and academic credentials (unofficial transcripts or diploma may be acceptable) and names/contact information for three references.

In order to be considered as a transfer candidate, you must apply for this position by going to For further information about this specific position, contact [email protected]. You may also visit for additional information. For questions about the application process, please contact 217-333-2137.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

College Name or Administrative Unit:School of Social Work Category:8-Technical Title:Business Analyst - School of Social Work, Fiscal Administration (141649) Open Date:02/11/2021 Close Date:03/01/2021 Organization Name:Child Welfare Partnerships




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Job No:
Posted: 2/13/2021
Application Due: 3/1/2021
Work Type: Full Time