CLINICAL SERVICES NURSE II - EP Clinic
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet® organization
- Nurses from each hospital are consistently recognizedeach year as North Carolina’s Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance!
Duke University Health System - Duke Electrophysiolog Clinic seeks to hire a Clinical Services Nurse II who will embrace our mission of Advancing Health Together.
The electrophysiology clinical services nurse independently plans and provides professional nursing care for patients in accordance with physician orders and established policies and procedures. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Collaborates with members of the health care team to enhance patient care by developing, supporting and educating nursing staff. Makes clinical judgments based upon current research, concepts, principles, theories, and outcomes to solve complex problems. The EP clinical services nurse is an integral member of a larger interdisciplinary team contributing to excellence in patient care, research, teaching, and in providing leadership to the organization.
Duties and Responsibilities
- Education of staff, patients and caregivers
- Assist with transitions of care as it relates to those patients at high risk for readmission
- Assist with triaging patient calls based on protocols and skill set.
- Assist with communication with providers and other disciplines as needed.
- Assist with necessary form completion such as disability, FMLA, prior approvals, return to work
- Assist with data collection and quality improvement
- Assist with scheduling of outpatient procedures
- Communication with patient and/or family regarding treatment response
- Completion of medication refills per Duke Nursing policy and protocols
Knowledge and Skills
- Cardiology experience preferred
- Ability to lead others
- Strong customer service skills
- Strong conflict resolutions skills
- Desire to learn new skills/grow skillset
- Ability to think proactively and respond professionally
- Ability to assess nursing needs of acute and chronically ill patients and their families
- Ability to independently seek out resources and work collaboratively
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
- Ability to teach patients and families in accordance with the nursing plan of care
- Ability to document and communicate pertinent information using computer and/or paper documentation tools
- Working knowledge of procedures and techniques involved in administering routine and special treatments to ambulatory patients
- Working knowledge of infection control procedures and safety precautions
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.