Administrative Support Coordinator I

Job description

Job no: 499089
Work type: Staff
Location: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary

Position SummaryEnrollment Services is comprised of the Office of Admissions, Recruitment, Prospective Student Services, Advising and Evaluations, Office of the Registrar, Class Schedule, and Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.The function of Enrollment Services Support (ESS) is to provide administrative support services to the Office of Advising and Evaluations, Office of Admissions and other departments in Enrollment Services who provide service to students through determination of eligibility for admission to the University, evaluation of records toward completion of degree requirements, advising and graduation.Enrollment Services Support is comprised of a manager, lead, three administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including: processing all incoming transcripts for applicants and continuing students; scanning and maintaining all documents related to the students’ academic records; and updating course history information on u.achieve for all undergraduate students with transfer credit.The overall purpose and objectives of the Administrative Support Coordinator are to coordinate workflows that use EDI (Electronic Data Interchange), OCR (Optical Character Recognition), scanning and paperless sweep technologies, for a high volume unit responsible for processing domestic and international transcripts and other academic record documents belonging to undergraduate applicants, continuing students and degree candidates.For more information regarding Enrollment Services, click here.This is a full-time (1.0 time-base), benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation.Education and ExperienceEntry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.Preferred Qualifications Experience coordinating administrative support functions for a groupExperience reviewing educational transcriptsExperience working in a university admissions, registrar, evaluations or student account services officeExperience using a student information system at a college or universityExperience entering data into a degree audit systemExperience using commercial-grade imaging software and scanning equipment at a college/universitySpecialized SkillsProficiency using Microsoft Office (Word, Excel, Outlook)Proficiency using personal computers and web browser functionalityExperience with document reviews in a high volume environmentExperience in data entry and updating database recordsCompensation and BenefitsStarting salary upon appointment not expected to exceed $3,064 per month. CSU Classification Salary Range: $3,064 - $5,148 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on February 26, 2021. To receive full consideration, apply by February 25, 2021.The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.SDSU is a smoke-free campus. For more information, please click here.SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at [email protected]

Advertised: Feb 11, 2021 (9:00 AM) Pacific Standard Time
Applications close: Feb 25, 2021 (11:55 PM) Pacific Standard Time




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 2/12/2021
Application Due: 2/25/2021
Work Type: Full Time