ENROLLMENT SERVICE ADVISOR,ESA Enrollment,Combined Enrollment Services

Job description

ENROLLMENT SERVICE ADVISOR,ESA Enrollment,Combined Enrollment Services

Tracking Code1741 Job Description

The Enrollment Service Advisors provide direct customer service and counseling in-person, on the telephone, and through email to students and other clients for seven offices within Enrollment & Student Administration. Using comprehensive knowledge of the policies and procedures of Undergraduate Admissions, Financial Assistance, the Office of the University Registrar, Student Employment, and the University Service Center, Enrollment Service Advisors advise students and resolve client problems and concerns. This position provides service that is personal, professional, and confidential to prospective and enrolled students, families, alumni, University faculty and administrators, high school guidance counselors, and other internal and external groups. Additionally, the Enrollment Service Advisors are responsible for processing incoming daily work and handling special enrollment projects as needed.

Required Skills

• A bachelors degree (B.A./B.S.) is required for this position
• 1-3 years of relevant experience, preferably in a university or customer service setting
• Successful applicants will also exhibit excellent organization and communication skills

In order to be considered for this position, please include a cover letter in your application materials

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location BOSTON, Massachusetts, United StatesPosition TypeFull-Time/Regular

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