ENROLLMENT SERVICE ADVISOR,ESA Enrollment,Combined Enrollment Services
- Employer
- Boston University
- Location
- BOSTON, Massachusetts, United States
View more
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The Enrollment Service Advisors provide direct customer service and counseling in-person, on the telephone, and through email to students and other clients for seven offices within Enrollment & Student Administration. Using comprehensive knowledge of the policies and procedures of Undergraduate Admissions, Financial Assistance, the Office of the University Registrar, Student Employment, and the University Service Center, Enrollment Service Advisors advise students and resolve client problems and concerns. This position provides service that is personal, professional, and confidential to prospective and enrolled students, families, alumni, University faculty and administrators, high school guidance counselors, and other internal and external groups. Additionally, the Enrollment Service Advisors are responsible for processing incoming daily work and handling special enrollment projects as needed.
Required Skills- A bachelors degree (B.A./B.S.) is required for this position
- 1-3 years of relevant experience, preferably in a university or customer service setting
- Successful applicants will also exhibit excellent organization and communication skills
In order to be considered for this position, please include a cover letter in your application materials
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Job Location BOSTON, Massachusetts, United StatesPosition TypeFull-Time/RegularOrganization
The Difference Is Our DNA
What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.
A Community Unlike Any Other
As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.
Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.
Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.
Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.
World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.
A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.
The greatest college town in the world: Boston. ’Nuff said.
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