Financial Aid Student Assistant

Job description

Job location: BYU–Hawaii

Employment Type: Part-time
Posted data: 2021-02-10
Req: R0014157
If you currently have a job on campus, please use the internal job board.

NOTE: You can only have 5 open student applications at a time.

Duties and Responsibilities:

  • Assists the Financial Aid Manager, Supervisor, and Counselors with a wide range of complex secretarial, electrical, and receptionist duties while maintaining the ability to execute tasks and day-to-day activities
  • Responds promptly to inquiries regarding financial aid-related questions with prospective students, parents, and international facilitators
  • Assists with orientation and training of student employees, and ensures that they understand and are aware of departmental policies and procedures
  • Assists in developing motivational programs for student employees to measure and therefore improve department morale
  • Prepares and maintains confidential and sensitive documents
  • Provides department support to perform special projects and maintain database when directed
  • Perform other tasks as assigned
  • Be sure when working on projects to keep information confidential. Refrain from leaving items laying around and on the counter. If you must leave for a short period, be sure to cover up or hide documents as needed. Lock your computer if you have to leave
  • Reports for their work shift on time, works their allotted hours (19 hours during regular school weeks, up to 40 hours during breaks), and coordinates time-off requests ahead of time with the exception of unforeseen emergencies
  • At the end of your shift be sure to put away your projects only in designated areas, clean up your individual area, as well as the front desk, lock the filing room door, and shuts down all workstations
  • Students must dress in standards and in casual/ professional wear. No t-shirt with inappropriate advertising, holes, cut collars, etc. No shorts or cut-off jeans. No rubber slippers or flip flops
  • Students must display at all times a professional image. Keep the reception desk area tidy and clean. NO EATING (a closed water bottle or drink is ok)
  • Students must work only during scheduled hours unless approved by the supervisor
  • It is very important that during work shifts texting, homework, online browsing, shopping, and personal work is not allowed. During downtimes, students are to check with Financial Aid Staff for projects

Work Location

In-person on campus

Typical office environment




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Job No:
Posted: 2/12/2021
Application Due: 2/28/2021
Work Type: Full Time