Systems Support Spec II
- Employer
- Texas State University
- Location
- San Marcos
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Technology, Analysts & Programming
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
2021166
Posting/Functional Title:Computer User Support Specialists
University Pay Plan Title:Systems Support Spec II
Location:San Marcos
Department:English
Recruitment Type:Open to All
Job Type:Full-Time
Monthly Salary:$2,964 - $3,353
Job Category :Non-Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.:Experience installing/troubleshooting/maintaining computers and peripherals.
Experience installing and troubleshooting printers.
Strong communication skills.
Experience designing/maintaining websites.
Knowledge of Adobe Products, including InDesign and Photoshop.
Knowledge of MS Office Suite.
Experience with both Windows and OSX operating systems.
Strong organizational skills.
Experience using content managers for web design.
Knowledge of university systems.
Proven experience with document design.
Use of social media for professional purposes.
The Systems Support Specialist II is responsible for providing first-call support for Department of English classrooms, Dean’s Office staff, and the Writing Center. The support specialist works closely with the Microcomputer Lab Coordinator to ensure that all technology concerns are resolved in a timely fashion. In addition, the support specialist is responsible for working with faculty and staff to update, design, and print promotional materials for visiting speakers and departmental events. The support specialist also acts as site owner for the Department of English website and collaborates with department faculty and administration to ensure the site is up-to-date and accurate.
Job Duties:Troubleshoot and repair hardware and software.
Manage, maintain, and update departmental website(s) using the university content manager, Gato.
Design promotional documents for faculty/departmental events using InDesign and/or Photoshop.
Provide first-line support for faculty members experiencing problems in classrooms.
Act as liaison between faculty and ITAC for classroom concerns; escalate any issues to the necessary representatives and; ensure that all classroom issues are resolved in a timely fashion.
Train users on equipment and software.
Install and upgrade PC/Mac hardware, software, and peripherals.
Provide first-line support for the Writing Center and Liberal Arts Dean’s Office.
Maintain inventory of hardware for Liberal Arts Dean’s Office, Writing Center, and Liberal Arts Advising Center.
Manage department events calendar via Trumba.
Act as back-up support for Microcomputer Lab Coordinator.
Perform other duties as assigned.
Please include cover letter and resume with application.
Job Open Date:02/11/2021
Job Close Date (posting closes at midnight):02/25/2021
Open Until Filled:No
Normal Work Days:Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start:8:00AM
Normal Work Hours End:5:00PM
Posting Notices:YOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A RESUME AND COVER LETTER TO YOUR APPLICATION.
Legal and Required Notices:Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.
Texas State University is a member of the Texas State University System. Texas State University is an EOE.
Texas State is committed to increasing the number of women and minorities in administrative and professional positions.
• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.
Organization
Texas State University seeks candidates whose professional background includes embracing a diversity of people and ideas, a spirit of inclusiveness, a global perspective, and a commitment to community-building. As a federally designated Hispanic Serving Institution, we are especially interested in applicants who share a commitment to equity, and the high-quality education of students from historically underserved and systematically marginalized communities. Individuals from historically underrepresented groups are strongly encouraged to apply.
About Texas State University
Texas State University is home to more than 38,000 students and 2,000 faculty members in the growing Austin-San Antonio corridor. A member of the Doctoral Universities: Higher Research Activity Carnegie classification, the university creates new knowledge, fosters cultural and economic development, and prepares its growing population of diverse students for the endless possibilities that await them as citizens of Texas, the nation, and the world.
Students at Texas State choose from 98 undergraduate, 91 master’s and specialists, and 14 doctoral programs offered by 10 colleges (Applied Arts, The Emmett and Miriam McCoy College of Business Administration, Education, Fine Arts and Communication, Health Professions, Honors, Liberal Arts, Science and Engineering, The Graduate College, and the University College). With a diverse campus community including 50% of the student body from ethnic minorities, Texas State is one of the top 13 producers of Hispanic baccalaureate graduates in the nation. In fall 2019, there were 1,470 full-time faculty and 2,286 full-time staff. Research and creative activities have led to growing success in attracting external support. For FY 2019, Texas State had an annual operating budget of over $724 million. Texas State’s Research and Development expenditures for FY 2018 were more than $64 million. The Alkek Library has more than 3.1 million titles in its collection. Additional information about Texas State and its nationally recognized academic programs is available at www.txstate.edu.
Mission
Texas State University is a doctoral-granting, student-centered institution dedicated to excellence and innovation in teaching, research, including creative expression, and service. The university strives to create new knowledge, to embrace a diversity of people and ideas, to foster cultural and economic development, and to prepare its graduates to participate fully and freely as citizens of Texas, the nation and the world.
Locations
Texas State's San Marcos campus is located in a growing community of 63,000 people in the Austin Metropolitan Area. Located in the Texas Hill Country, where blackland prairies roll into beautiful hills, Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and oak trees on the campus add to the charm of the university’s picturesque setting. Our location on the banks of the San Marcos River provides recreational activities for students throughout the year.
The Texas State Round Rock Campus is located north of Austin in Round Rock, TX. The Round Rock Campus offers the junior and senior level classes to complete a bachelor’s degree, graduate degrees, post baccalaureate certification, and continuing education programs. The university's vision for Round Rock is to continue to offer quality academic programs that meet the workforce needs of Texas, especially focusing on academic programs that appeal to working adults, and to serve as a hub of health professions research and education.
Some positions may require teaching on the main campus and at the Texas State University Round Rock Campus.
Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.
Texas State University is a member of The Texas State University System.
Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.
- Website
- http://www.txstate.edu/
- Telephone
- 512-245-2111
- Location
-
601 University Drive
San Marcos
Texas
78666
United States
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