Hospitality Professional, Chick-fil-A (Pool Posting)

Job description

Hospitality Professional, Chick-fil-A (Pool Posting)

Job ID: 219797
Location: Marietta, Georgia
Full/Part Time:
Regular/Temporary: Regular

Job Summary
Chick-fil-A, located on the Marietta Campus, is currently recruiting for Hospitality Professionals to join our University Dining team. Positions available are 10-month status with part-time, full-time, and temporary opportunities.

Hours per week range from 19 hours or less, 20-29 hours per week, or 30+ per week. Full-time employees (30+ hours per week or more), are benefit eligible.

Job Purpose

Responsible for greeting customers, taking food orders and completing cash register transactions in a fast paced, team oriented environment.


  1. Prepares food items according to specifications
  2. Handles point of sale payments
  3. Takes and fulfills guest orders according to order and expectations
  4. Maintains a clean, well-organized and sanitary work environment at all times
  5. Ensures food quality, including tasting food for quality control
  6. Responsible for supporting shift Supervisor with ensuring compliance with food safety and health regulations
  7. Assists in the resolution of customer issues and complaints and provides customer service recovery per guidelines

Required Qualifications
Educational Requirements
High school diploma or equivalent

Required Experience
On-the-job training provided

Preferred Qualifications
  • Previous service industry experience
  • Previous Chick-fil-A experience
  • ServSafe certified
  • Associate's degree from an accredited institution of higher education

Knowledge, Skills, & Abilities
  • Able to deal with multiple tasks or projects at one time

  • Knowledge of safe food handling procedures
  • Knowledge of cash register processes
  • Knowledge of the Chick-fil-A brand, customer service and food services standards

  • Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), and time management skills
  • Knowledge of basic computer applications and programs associated with the position (i.e. Microsoft Office suite)
  • Strong attention to detail and follow up skills
  • Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
Revenue Generated: Funding for this position is based upon revenue generated funds and therefore continued employment is based on availability of these funds.

This is not a supervisory position.
This position has financial responsibilities.
No, this position will not be required to drive.
This position does not require security clearance.

To apply, visit

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Job No:
Posted: 2/11/2021
Application Due: 2/11/2033
Work Type: Part Time