Customer Service Specialist (Cashier), The Commons (Pool Posting)

Job description

Customer Service Specialist (Cashier), The Commons (Pool Posting)

Job ID: 219795
Location: Kennesaw, Georgia
Full/Part Time:
Regular/Temporary: Regular

Job Summary
The Commons, located on the Kennesaw Campus, is currently recruiting for Customer Service Specialists (Cashiers) to join our University Dining team. Positions available are 10-month status with part-time and full-time.

Hours per week range from 19 hours or less, 20-29 hours per week, or 30+ per week. Full-time employees (30+ hours per week or more), are benefit eligible.

Job Purpose

Provides general food service related duties. Maintains cash and media at registers and counts and reconciles funds during shifts. Ensures a positive guest experience by providing excellent customer service.


  1. Serves as first point of contact by greeting customers
  2. Utilizes assigned systems and restocks supplies
  3. Communicates customer requests or concerns to management
  4. Maintains awareness of daily menu items and meal plans
  5. Ensures food quality, including tasting food for quality control

Required Qualifications
Educational Requirements
High School diploma or equivalent

Required Experience
On the job training

Preferred Qualifications
Preferred Experience
Previous customer service experience

Knowledge, Skills, & Abilities
  • Maintains neat and professional appearance
  • Able to handle multiple tasks or projects at one time meeting assigned deadlines

  • Knowledge of food service terminology
  • Knowledge of sanitation regulations and food handling procedures

  • Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
  • Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
  • Strong attention to detail and follow up skills
  • Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
Revenue Generated: Funding for this position is based upon revenue generated funds and therefore continued employment is based on availability of these funds.

This is not a supervisory position.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).

Background Check
  • Standard Enhanced

To apply, visit

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Job No:
Posted: 2/11/2021
Application Due: 2/11/2033
Work Type: Part Time