Lead Retail Dining Associate, Chick-fil-a

Job description

Lead Retail Dining Associate, Chick-fil-a

Job ID: 222182
Location: Kennesaw, Georgia
Full/Part Time: Part-Time
Regular/Temporary: Regular

Job Summary
Training and coaching employees. Assisting Supervisors with task delegation, food and health safety compliance, and developing employees.


  1. Assists supervisor with oversight of assigned staff and monitoring of work
  2. Trains assigned employees according to established policies and procedures
  3. Ensures all employees are aware and trained in brand or unit standards
  4. Assists the location supervisor to include opening and closing procedures
  5. Assists with maintaining appropriate inventory and orders supplies as needed that comply with brand standards, health code and regulations
  6. Handles cash and credit/debit card transactions and completes cashier worksheets
  7. Responsible for oversight of position and break rotations
  8. Ensures compliance with all food and health related safety codes and regulations
  9. Ensures cleanliness of building, location and/or unit

Required Qualifications
Educational Requirements
High school diploma or equivalent

Required Experience
One (1) year of related service experience

Preferred Qualifications
Preferred Experience
Previous leadership experience
ServSafe certified

Knowledge, Skills, & Abilities
Able to delegate and monitor work flow Able to handle multiple tasks or projects at one time meeting assigned deadlines

Knowledge of assigned location brand and guidelines Knowledge of inventory and ordering processes

Conflict management skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
trong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Conditions of Employment
Revenue Generated: Funding for this position is based upon revenue generated funds and therefore continued employment is based on availability of these funds.

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
This is not a supervisory position.
This position has financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position requires a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

Background Check
  • Credit Report
  • Standard Enhanced

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=222182&PostingSeq=1

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Job No:
Posted: 2/11/2021
Application Due: 2/11/2033
Work Type: Full Time