Enterprise Audio Visual Specialist

Job description



Enterprise Audio Visual Specialist

Job ID: 222945
Location: Kennesaw, Georgia
Full/Part Time: Full-Time
Regular/Temporary: Regular

Job Summary
Supports and installs AV equipment to ensure support of classrooms and other AV enable spaces. Provides audio visual systems, related services and solutions such as AV systems for classrooms, instruction, learning, meeting, and event spaces and digital signage.

Responsibilities
1. Installs and supports the audio-visual infrastructure for all university spaces; ensuring their quality, stability, recoverability, and security

2. Monitors tickets and takes needed action in a timely manner

3. Diagnoses and resolves problems and service tickets

4. Responsible for executing inventory processes accurately and in a timely manner

5. Provides on call support responding to incidents on nights and weekends

Required Qualifications
Educational Requirements
High school diploma or equivalent

Required Experience
Two (2) years of related audio-visual/IT experience

Preferred Qualifications
Additional Preferred Qualifications
Current and valid certification as Extron AV Associate, Avixa (Infocomm) certification, CertifiedTechnical Specialist (CTS) or similar designation (or must obtain within one year)

Knowledge, Skills, & Abilities

  • Able to install, support, diagnose and resolve enterprise audio-visual equipment systems

  • Knowledge of several of the following: enterprise audio visual switching, routing, multiplexers, control systems, display devices, scalers, amplifiers, speakers, microphones, cameras, lighting controls, media players, ADA devices, power controllers, rack layout, related software, lecterns, and instructor workstations

  • Able to handle multiple tasks or projects at one time meeting assigned deadlines

  • Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

  • Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)

  • Strong attention to detail and follow up skills

  • Strong customer service skills and phone and e-mail etiquette

    Equal Employment Opportunity
    Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

    Other Information
    This is not a supervisory position.
    This position does not have any financial responsibilities.
    No, this position will not be required to drive.
    This role is not considered a position of trust.
    This position does not require a purchasing card (P-Card).
    This position may travel 1% - 24% of the time
    This position does not require security clearance.

    Background Check
    • Standard Enhanced


    To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=222945&PostingSeq=1







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    Job No:
    Posted: 2/11/2021
    Application Due: 2/11/2033
    Work Type: Full Time
    Salary: