Information & Change Coordinator

Job description

Information & Change Coordinator

Date Posted: 02/10/2021
Req ID: 2768
Faculty/Division: VP - Human Resources
Department: Human Resources
Campus: St. George (Downtown Toronto)


Under the general direction of the Information & Change Management Advisor, the Information & Change Coordinator is responsible for supporting the development and implementation of change management plans for the Division of Human Resources & Equity (HR&E) and providing document management solutions to improve HR business processes.

The Information & Change Coordinator will provide support in implementing change management plans related to HR projects, and will support the Information and Change Management Advisor in developing a range of change management products that require knowledge of confidential information impacting staff in all employee groups.

The Information & Change Coordinator supports Divisional document management solutions and acts as the site administrator for the Division’s SharePoint sites. The incumbent supports the day to day operation of the Human Resources & Equity (HR&E) Division’s SharePoint system and will engage with site owners to determine site needs, execute site migrations and resolve any outstanding post migration issues. The incumbent will maintain information on the sites including, adding new users, ensuring appropriate permissions, maintaining team project lists, scheduling and other duties as needed. The Coordinator will prepare documentation and reports and provide user support.

This role will be privy to highly confidential information relating to human resources records and operations, including records in the Office of the Vice-President, HR&E.


Bachelor’s degree in Information Studies, Computer Science or acceptable equivalent combination of education and experience.

Minimum three (3) years’ relevant experience working with electronic document or records management systems and related projects and technologies. Prior experience with SharePoint Migrations, Microsoft Flow, and establishing and managing Microsoft Team sites is a must. Experience in multimedia design, photo editing and creating visual assets for projects (e.g. presentation decks). Experience with JavaScript, CSS, HTML, web design and usability principles is an asset. Experience with Sharegate Migrations tool is an asset (e.g. configuring migration jobs, identifying migration related errors and remediating issues).

Excellent information and document management skills; proficient with SharePoint 365 technologies, including SharePoint architecture/ topology; site structures and templates; security and permissions and out of the box configurations and features.

Strong demonstrated understanding of document and records management concepts, such as metadata, taxonomies, retention policies. Ability to identify opportunities to enhance productivity, increase efficiency, simplicity, and add measurable tangible and intangible values.

Strong oral and written communication skills with demonstrated experience in creating documentation and training materials; excellent analytical, reasoning and problem solving skills; proficient in Microsoft Office products; very detail oriented; ability to work independently, and as a member of a project team; tact and sensitivity in dealing with varied clientele; flexibility, initiative and creativity. Able to harness enthusiasm in stakeholders regarding change process and new technology.

Closing Date: 03/05/2021, 11:59PM ET
Employee Group: Salaried
Appointment Type: Budget - Term. This is a TERM position for (1) one year.
Schedule: Full-Time. Overtime on weekdays for peak periods.

Pay Scale Group & Hiring Zone: C3 -- Hiring Zone: $62,778 - $80,356 -- Broadband Salary Range: $62,778 - $97,934
Job Category: Administrative / Managerial

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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Job No:
Posted: 2/11/2021
Application Due: 4/12/2021
Work Type: Full Time