Executive Director, Information Technology

Job description

Job location: Miami, FL

Employment Type: Full-time
Posted data: 2021-02-10
Req: R100044748
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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The Executive Director, Information Technology plans, develops and directs the operation of technology information systems. Additionally, the incumbent establishes and administers strategies, policies and goals for the assigned area/s.

Works with leadership for the development of competitive strategic plans to achieve the organization’s mission of excellence. Utilizes the University technology platform to analyze service efficiency and financial productivity and make recommendations on operational improvements. Focuses on productivity management such as labor budget and productivity/process analyses and improvement with decision support and ongoing performance improvement support. Collaborates with leadership and Finance to outline strategic technology requirements for major capital expenditures that are recommended in future fiscal years, determined through a strategic planning process.

Oversees Information Technology support services, growth, metrics, human resource and financial functions as they relate to the University of Miami and affiliated organizations. Keeps senior leadership informed of technology barriers, advancements, opportunities and resource requirements to execute strategic initiatives. Directs the development/maintenance of IT strategic planning, workforce and resource allocation, while maintaining a forward looking vision and strategy. Oversees the management and coordination of activities for assigned enterprise-wide information technology projects to include an efficient and timely conclusion. Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements, and monitors controls.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.



Master’s Degree in relevant field required

Certification and Licensing:

Not Applicable


Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

  • Knowledge of business and management principles.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals, and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.
  • Excellent written and verbal communication skills.

Department Specific Functions

The Executive Director of Information Technology is responsible for strategic planning, operational planning, and oversight of the UMMSM Academic IS office (MAISO) that provides technology design, technology procurement, project planning, and support services to the medical school community. The UMMSM constituencies supported include faculty, students, administrative personnel, librarians, and student organizations. MAISO provides software and database development and customization to meet the school-specific needs of the UMMSM community. Audiovisual and multi-media support of instruction, including online education and other instructional technologies, videoconferences, and events are also provided by MAISO. In addition, the department provides direct computer user support of technology resources and services not offered by UMIT. The Executive Director liaises with appropriate UMIT and UHIT personnel to address medical school needs with respect to centrally provided technology resources and services. The incumbent serves as advisor to the Executive Dean on technology issues and options. The Executive Director is also responsible for providing effective communication concerning technology resources, services, and issues with the medical school community.

Duties and Responsibilities:

Directs design and implementation of technology facilities and services to provide excellent support of the educational, scholarly, administrative, and service-related endeavors of the medical school community. Researches and keeps abreast of evolving issues, trends, and standards in the design and delivery of technology in medical schools and other areas of higher education. Meets regularly with faculty, deans, directors, and student groups to maintain an up-to-date understanding of their academic and administrative endeavors and to exchange ideas concerning existing and new uses of technology for the medical school community. Makes recommendations to the Executive Dean regarding ongoing and longer-term technology options and planning. Meets regularly with a UMIT and UHIT coordination team to share information and engage in collaborative planning for technology services provided by UMIT and UHIT Serves on university technology policy and planning committees and works closely with other technology leaders and directors from UMIT, UHIT and other unit-based IT departments to plan and coordinate technology policy and implementation in a manner that is supportive to all constituencies. Works collaboratively exchanging information and ideas with other law school and university technology directors. Facilitates the expansion of a robust MAISO aligned with UMIT and UHIT. Produces strategic, operational, and financial plans for all areas of MAISO. Proposes and oversees MAISO budgets. Works closely with the UMMSM faculty leaders to design and maintain ongoing facilities and services, plan projects and resolve problems. Works closely with UMMSM faculty leaders to plan necessary continuing professional education and/or other professional development for department staff.

Produces and/or directs written communications and presentations for the members of the medical school community concerning MAISO plans and activities. Provides planning, budgeting, leadership and supervision to the IT department, communicates current and projected needs, requirements and options in the college budgeting process, and recommends acquisitions and updates. Coordinates long-range planning activities for the technology infrastructure of the college, including administrative/student information systems, computer networks, personal computers, video systems, and voice communication systems. Evaluates and recommends vendor contracts for hardware, software, and technology related services as needed; negotiate contracts for the acquisition and maintenance of all systems hardware, software, and telecommunications. Establishes standards for desktop computing, user support services and training. Directs IT support services and ensures a prompt, efficient, effective, and client friendly technical support operation. Maintain a proactive institutional approach to ensuring quality and value of goods and services received.

Knowledge, Skills and Abilities:

  • Excellent verbal and written communication skills.
  • Strong customer service orientation.
  • Commitment to the University’s core values.
  • Ability to positively motivate team members to reflect the University’s core values and standards in their work.
  • Ability to handle confidential information with discretion.
  • Ability to work both independently and in a collaborative environment.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines
  • Awareness of IT security issues in general

Education Requirements (Essential Requirements):

Bachelor's degree

Minimum Qualifications (Essential Requirements):

• Minimum 10 years of experience in senior IT department management positions in higher education. Medical School IT management experience is desirable.

• Minimum 5 years of experience in producing strategic and operational technology plans.

• Minimum 5 years of experience in creating and managing IT personnel and operational budgets.

• Minimum 5 years of experience directly supervising technical and managerial personnel

•Minimum 1 year experience working with academic/training systems

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

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Pay Grade:





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Job No:
Posted: 2/11/2021
Application Due: 3/10/2021
Work Type: Full Time