Assistant Director, Student Outreach and Support - Division of Student Affairs

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Assistant Director, Student Outreach and Support - Division of Student Affairs

The Division of Student Affairs supports the academic mission by educating students as whole persons, promoting their intellectual, moral, spiritual, and social formation; enhancing students' learning and helping to prepare them for lives of discernment, civic engagement, and professional growth; teaching personal responsibility and respect for people of all faiths, cultures, and beliefs; promoting the health and safety of students and others in the University community.

The Division of Student Affairs is driven by our mission to care for the whole student and whole person. This is epitomized by our priority to maintain a robust “safety net” for students who experience complex, personal difficulty. Student Outreach and Support (SOS) works with colleagues across campus to organize outreach and follow-up care to students who are experiencing crisis or distress that impacts their social, personal, and/or academic stability.

The Assistant Director is part of the Office of Student Outreach and Support, and reports directly to the Director of Student Outreach and Support, and has duties that include but are not limited to:

• A crucial function of SOS, and of the Assistant Director, is to “broker services” and ensure high-risk students are connected to appropriate levels of care. This position supports the effort of SOS in the University's management of high-impact, complex students of concern, defined as those who (1) threaten or attempt to cause harm to themselves, (2) experience significant disruption to a normal course of academic study due to the presence of psychiatric, behavioral, and/or mental-health related issues, and/or (3) present with behavior that may be worrisome to others and disruptive to University business or community stability.
• Plays a key role in consulting with campus partners and triaging concerns that are reported to the Office of Student Outreach and Support (SOS), which are related to the health, safety, and well-being of undergraduate and graduate students.
• Provides case management services to students whose disruption to academic progress is caused by a broad range of difficulties that may, at any point, rise to higher levels of concern if not moderated quickly and sufficiently, for example: unique financial concerns, severe/disruptive interpersonal difficulties, markedly difficult adjustments and transitions, or difficulty navigating complex healthcare systems. The Case Manager provides direct services focused on graduate students, and is also available for other tasks related to the undergraduate community as needed.
• Monitors follow-up support to high-risk students by coordinating closely with various units in and outside of Student Affairs.
• Provides some coordination with off-campus treatment providers as necessary.
• In the first year specifically, works closely with the Director and the Associate Director in the formation of a graduate student care/consultation team.

Qualifications

• Master's Degree in Counseling, Social Work, Higher Education Administration, or similar fields
• At least 3 years of experience in education or closely related setting with demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support teams
• Working knowledge of relevant state and federal laws including FERPA, HIPAA, ADA, and Title IX
• Ability to work within and assist others in navigating through complex systems; understanding of treatment programs, mental health terminology; knowledge of medical privacy guidelines and ability to communicate difficult/sensitive information with relevant parties
• Excellent organizational and communication skills, both verbal and written, and ability to exercise sound judgment and decision-making
• Demonstrated commitment and success working in a multicultural environment with a critical understanding of social justice
• Strong preference for skills, knowledge and experience specifically focused on the needs of graduate students, international students, students of color, LGBTQ students, and students with disabilities

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Case-Manager--Graduate-Student-Specialist----Division-of-Student-Affairs_JR09761





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