Manager, Non-Student Receivables Office of the Chief Financial Officer

Job description

Manager, Non-Student Receivables Office of the Chief Financial Officer

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Manager, Non-Student Receivables - Office of the Chief Financial Officer

The Manager of Non-Student Receivables, reporting to the Associate Director for Revenue and Receivable Systems, is responsible for all the critical functions related to recognizing revenue and managing receivables from customer (non-student, non-sponsored) sources.

Reporting to the Associate Director for Revenue and Receivable Systems, the Manager works closely with the Workday Financials Core team to develop capabilities in customer revenue and receivables management, as well as with campus finance offices to encourage the utilization of Workday invoicing and payment functionality, and to review department and campus implementation of new processes. The Manager coordinates efforts and capabilities with the Senior Manager of Cash Management and Collection in the Sponsored Projects Financial Operations Office, ensuring that best practices in Workday invoicing are used in both customer and sponsored invoicing and collections operations; keeps in close contact with the Financial Accounting Manager to ensure proper accounting and recordkeeping; and acts to support cash management, collection, and customer service operations throughout the Revenue and Receivables department.

Duties include but are not limited to:

  • Developing and maintaining policies and procedures with respect to customer invoicing and payment, including what University requirements will maximize collection and minimize bad debt.
  • Reviewing customer contracts to ensure proper and timely revenue recognition and invoicing, and booking revenue where required.
  • Invoicing customers according to revenue generating agreements, including developing invoice templates to meet the specifications as outlined in such agreements.
  • Accounting for payment and non-payment from University customers and taking appropriate action.
  • Reconciling customers' receivable accounts both to the general ledger and to the outstanding invoices and particular charges that remain unpaid.
  • Developing efficient ways for customers to remit payment simply and securely and have payment properly applied to their accounts and invoices.
  • Writing both trend and operational reports related to customer revenue and receivables.
  • Managing business process and systems development and management.

  • Bachelor's degree in business, finance, accounting, or related field
  • Experience in a finance, accounting, or business operation
  • Excellent verbal and written communication skills

  • Advanced degree in business, finance, accounting, or related field
  • Experience in a higher education environment
  • Experience with the Workday Financials system, in particular customer contracts and invoicing

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

To apply, visit

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Job No:
Posted: 2/10/2021
Application Due: 3/23/2021
Work Type: Full Time