DHTS Application Analyst
- Employer
- Duke University
- Location
- Duke University and Duke Health System
View more
- Administrative Jobs
- Technology, Analysts & Programming
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
DHTS:
Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 ‘Most Wired’ health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory and analytics health information technology capabilities. Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Duke Health Technology Solutions Job Description
Job Title: DHTS Application Analyst I
Job Code: 3839
Job Level/Band: CD
Requisition ID #: 95028
Shift: First
Hours per week: 40
Group: DHTS Image Management Services
Revised Date: 03/01/2021
Duke Requisition ID #: 401921147
Primary role:
Provide consultation and assistance to users of Radiology health information systems to include analyzing user requirements, testing applications, application problem resolution, training users, writing user documentation and resolving user problems.
Essential tasks/responsibilities:
- Function as interface between the Radiology clients and the health information systems divisions; provide day-to-day operational support for the production systems; coordinate application modifications that apply to multiple systems. Provide application troubleshooting support to another member of the Informatics Team as necessary.
- Interprets and analyzes systems, data, and information with supervision.
- Provides systems support, including troubleshooting and the configuration and testing of software.
- Assists with testing new and updated software.
- Participates in planning and providing customer training sessions on system use or revisions.
- Implements applications, tools, processes and structures that assist end users with the management of data in their business unit.
- Completes moderately complex tasks and portions of larger information system projects with direction.
- Identifies internal resources to build project team performance.
- Assists in making oral and written presentations to project teams and management
- Updates system, operational and department documentation. Write and update user documentation.
- Assist with workflow redesign with Imaging Services. Recommends areas for process improvement.
- Provide 24 x 7 on-call coverage for user support on a rotating basis.
- Travel throughout all facilities within DUHS to assist with Radiology Health Information Systems as needed.
- Ensure security of technology solutions with supervision.
- Ensure security of technology solutions:
- Administer, validate, and review user and system accounts, access controls, audit logs and system integrity to maximize system security and data confidentiality.
- Research and remediate generic and system-specific vulnerabilities.
- Perform other related duties incidental to the work described herein.
Preferred Experience:
Bachelor’s degree in a health-related field or five years of clinical experience or an equivalent combination of an undergraduate degree and experience. Or a Bachelor’s degree in Radiologic Technology.
License/Certification: If applicable, maintenance of North Carolina licensure or certification in related clinical discipline is required.
It is desirable but not mandatory to have operational experience in the areas of:
*Experience with design, implementation and support of Windows 20XX
*Experience with supporting applications in virtualization strategies across multiple technologies/platforms
*Previous experience managing an enterprise system in a demanding environment
*Visage Radiology Viewer system/application experience desirable
*EPIC Radiant experience
*TeraRecon application experience desirable
*PowerShare application experience desirable
*Candelis DICOM Image router experience desirable
*Understanding and experience with data flow between radiology information systems
*Previous experience in healthcare profession with patient care/clinical applications/systems desirable
*Demonstrated ability to manage multiple tasks and projects, performed by a diverse group of professionals
Special competencies/credentials:
Preferred: Project Management skills, excellent analytical, verbal and written skills, positive outlook. Strong microcomputer skills; including Microsoft Windows 10 and the Microsoft Office suite of products.
Preferred: PACS, CR, RIS and Speech Recognition experience with a general knowledge of DICOM, HL7, and IHE standards. Knowledge of Health Care Industry and related Health Care Applications preferred.
Required Qualifications at this Level
Education/Training
Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required.
LICENSE/CERTIFICATION:
LEVEL 1:
If applicable, maintenance of North Carolina licensure or certification in related clinical discipline is required for all levels.
Experience
Level 1 - No experience required beyond the minimum education (or equivalency) requirement.
Skills
LEVEL 1:
Customer service
Critical thinking
Statistical reporting
Data coding - general
Data analysis and trending
Effective oral and written communication
Database design/programming
User technical support/training
Database management software
Ability to translate business process into a technical solution
Job Code: 00003839 DHTS APPLICATION ANALYST
Job Level: CD
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Organization
History
Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.
As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.
Duke maintains a historic affiliation with the United Methodist Church.
Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.
Mission Statement
"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'
“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.
“By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert