Assistant Director, Content and Education

Fort Lauderdale, Florida
Feb 04, 2021
Institution Type
Other Organizations



About the Organization:


The Collaborative Institutional Training Initiative (CITI Program), a division of BRANY, was established in 2000. CITI Program is a leading provider of research education content. Its web-based training materials serve millions of learners at academic institutions, government agencies, and commercial organizations in the U.S. and around the world. CITI Program's mission is to provide educational content that promotes the quality of, and public trust, in the research enterprise.

Founded in 1998 and owned by four leading academic medical centers - NYU School of Medicine, Montefiore Medical Center, Icahn School of Medicine, and Northwell Health, BRANY is the premiere resource for research support services for hospitals, academic medical centers and investigators. BRANY's services, which are designed to improve research efficiency and quality, include an array of outsourced clinical trial start up services such as IRB review, contracting and Medicare coverage analysis. BRANY IRB was the first IRB in New York to be accredited by AAHRPP. BRANY is also the developer of Protocol Builder®, an award-winning protocol writing tool for investigator-initiated research.

General Summary/Objective:

This is a highly visible position representing the CITI Program to the community, national experts, and professional and academic societies. This individual works with administrators, faculty, scholars, and staff, in all levels and in varying professional areas to help ensure CITI Program impact and success. The individual also ensures proper relationships are established and maintained with these individuals.

This position is specifically responsible for the development and management of the CITI Program's Higher Education compliance suite of content as assigned to the position. In this capacity, the person in this role works closely with the Director of Content and Education, as well as the Associate Directors, and other unit heads to help lead the development, maintenance, impact, and growth of the educational products in the assigned content area. This position will be responsible for the identification of content areas and the planning and execution of new content development in the area of higher education compliance.


• Manages and collaborates on development, maintenance, growth, and impact of educational products, ensuring seamless interaction between team, internal departments, consultants, and collaborators.

• Supports team members, staff, consultants, authors, and collaborators to maintain successful, impactful educational products.

• Directs the development of proposals for new content, including modules, courses, and micro-courses that are part of assigned content area.

• Supports Director and other team members in resolving issues, facilitating information exchange, and performing other tasks as needed.

• Manages data collection, organization, and analysis to help guide educational initiatives, provide insight in other areas, and provide information necessary for department metrics.

• Leads development of agreements associated with content development for assigned content area, and works with applicable departments and staff in the execution of those agreements.

• Assists in the management of content department’s working materials associated with style, module templates, and other resources.

• Independently directs the peer review process for content under assigned content area and works in collaboration with the applicable Associate Director to effect the peer review process.; Serves as the main reviewer for editing of assigned content area in association with the Director, Associate Director, and internal/external editors. In this capacity, the Assistant Director would work with the Associate Director that oversees editing in order to effect a CITI Program compliant final product.

• Provides updated, timely reports to Director regarding status of content in development.

• Assists in the review of learner and administrator feedback.

• Serves as lead in the development, execution, and production of any webinars associated with assigned content area.

• Provides support to the Director in preparing budgets, provides advice regarding budget projections, and monitors expenses associated with content development in the assigned content area.

• Provide ongoing reports and status updates to the Director, Associate Directors, other Content staff, and other CITI Program staff as applicable.

• Assist in the organization of meetings of content working groups and/or content authors/consultants. Oversees the identification of content consultants for the assigned content area, the work of these consultants, and any Working Groups that might develop to support the assigned content area's development and management.

• Supports the sales department in effectively marketing CITI Program deliverables, specifically those in the assigned content area. This support may entail attending and/or presenting at applicable professional events.

• Primary responsibility for providing the Sales and Marketing department with information associated with assigned content area's courses in order to develop appropriate marketing materials, including catalog and other website materials.

• Collaborates with internal departments and other stakeholders to promote and position new and existing products, improve functionality and delivery, create valuable metrics to gauge impact and success, and understand/characterize customer needs.

• Works with E-learning production staff in order to produce all content in the assigned content area. Expectations for all employees:

• To support the BRANY mission of providing exceptional administrative and educational services to enhance the quality and efficiency of clinical trials within the global research community.

• Use time management skills to complete assignments, meet deadlines, and keep Management informed of progress. Promptly notify management of deficiencies. Additional hours may be mandatory to meet deadlines.

• Uses communication skills to establish and maintain good working relationships.

• Uses writing skills to effectively communicate via email and written correspondence.

• Works independently, takes initiative, and troubleshoots daily routine problems as they occur.

• Develops or recommends a plan of corrective action for non-routine issues.

• Works as a team member on special nonrecurring and ongoing projects. (*)

• Participate on sub-committee(s) as needed. (*)

• Arrive to work punctually and have good attendance.

• Present him/herself in a professional manner.

• Treat fellow coworkers with respect and consideration.

• Attend all required staff, and department meetings. (*)

• Assist with making accommodations for disabled individuals in order to ensure access to the BRANY organization and services.

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. (*)

Non-Essential Functions will be noted by asterisk (*). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO and Accommodations:

BRANY is committed to having a diverse population and a policy of equal opportunity for all employees, and applicants for employment, without regard to race, color, creed/religion, sex, sexual orientation, gender identity characteristics, genetic predisposition or carrier status, domestic violence victim status, marital status, national origin, age, disability, status as a veteran or special disabled veteran, or citizenship status, in accordance with applicable federal, state and local law. BRANY also recognizes same sex marriages and the employment rights of those in the LGBT community.

Education required:

Bachelor's degree (master’s, professional, or terminal degree preferred)

Experience Required:

At least 5 years’ experience in a higher education compliance area (for example Title IX or International Student Relations, Student Affairs) or related field.


Fort Lauderdale, FL or remote U.S. (If located outside south Florida, may be expected to make occasional visits to Fort Lauderdale or in person meetings).

Physical Demands and Environment:

Travel: This position requires occasional overnight travel to industry conferences and events, mostly within the U.S. Likely less than 10% travel.