ADMS - Admissions

Austin, TX, USA

Full Time

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Office Specialist III Receptionist (Temporary, 35 hours/week for six months)

Overview

St. Edward's University is seeking a highly motivated, organized, and customer-service-oriented professional committed to higher education. The Office Specialist III Receptionist is responsible for supporting the Office of Admission and Welcome Center by providing a prompt, front-line, first point of contact service.

Responsibilities

Responsibilities include, but are not limited to:

Answer and route incoming calls received through the Office of Admission main phone numberAnswer and route incoming messages received through the website live chat systemProvide exceptional customer service Schedule appointments, meetings, and campus visits for prospective students Provide accurate and concise information to prospective students, parents, and applicants, whether in person, via phone or chat, or emailConfirm upcoming visits for registered admission visitors via phone and/or textProcess, enter and maintain prospective student, applicant, and visit event related data. Provide support as needed in all areas including, but not limited to, data entry, scanning, application processing, entry of transcripts and exam scores, printed and electronic correspondenceBe the face of the University by greeting, welcoming, and directing all visitors Maintain reception area and visitor materialsPerform other duties as assigned

Qualifications

Ability to work independently and effectively in a fast-paced environmentHigh School Diploma requiredTwo years of direct customer service experience preferred Experience in a higher education setting preferredKnowledge of Windows, Microsoft Office programs, and an administrative database requiredAttention to detail and a strong customer-service attitude are very important
• Must be able to multitask and problem solve
Ability to use a multi-line phone systemGood oral and written communication skills Ability to comply with workplace guidelines and expectations for consistent, reliable, and punctual attendanceThe successful candidate must complete an education and/or criminal background check

For detailed information, please scroll to the bottom of the page to download the job description.

The University offers an excellent TOTAL REWARDS package!

Medical & Rx Coverage Blue Cross Blue Shield (HSA & FSA Available)

Dental Guardian Dental

Vision Guardian Vision Plan

Short Term Disability (STD) Insurance

Long Term Disability (LTD) Insurance

Life & Accidental Death & Dismemberment (AD&D) Insurance

Employee Assistance Program (EAP)

Pet Insurance

Annual Leave & Paid Sick Leave

Retirement Plan (TIAA) Employee 5%/Employer Match 7%

Tuition Benefits

Paid Holidays

Services & Discounts

HOW TO APPLY

Interested applicants should submit an online application at; https://stedwards.applicantpro.com. Please include a resume, cover letter, and three employment references. No Calls Please. Applications will not be considered if it is missing any of these three items.

In your cover letter, please describe your lived experiences that prepare you to contribute to diversity and inclusion at St. Edward's University.

EQUAL OPPORTUNITY EMPLOYER:

St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

ABOUT ST. EDWARD'S UNIVERSITY

Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,000 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning, and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students. An overview of St. Edward's University employee benefits is available at; https://www.stedwards.edu/human-resources/benefits-summary

OTHER ITEMS TO KNOW

Sponsorship:

We are not offering sponsorship at this time.

Background Checks:

A criminal history background check is required for finalist(s) under consideration for this position.

Reference #: J202063

Posted:2/1/21

Available: Immediately

Full Job Description St Edwards Universityhttps://stedwards.applicantpro.com