Executive Assistant, School of Professional Studies

Job description

Job location: Charlotte, NC

Employment Type: Full-time
Posted data: 2021-02-02
Req: R0003044
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Under indirect supervision and working independently, the Executive Assistant provides administrative, logistical, project and executive support to the School of Professional Studies (SPS) Administration team.

Job Description

Essential Functions:

  • Manages the SPS Administration Office; develops policies, procedures, and systems which ensure productive and efficient office operation.

  • Serves as primary point of administrative contact for members of the SPS Administration team and liaison with internal and external constituencies on a range of specified issues. Manages the calendar and schedule of senior leaders, ensuring strategic and optimal use of time.

  • Manages disposition and/or resolution of individual concerns involving members of the WFU community, as they occur. Prepares data concerning issues and/or problems, as required for referral to the Dean.

  • Performs research and analysis on specific issues, as requested; prepares non-routine letters and/or reports which may be highly sensitive and confidential in nature.

  • Greets visitors to SPS Administration offices, responds to questions, provides information or refers guest visitors and phone calls to appropriate individuals.

  • Demonstrates excellence in telephone and visitor contacts using appropriate professional decorum.

  • Responsible for managing Dean’s extensive confidential correspondence: letters, memos and cards.

  • Assists in reading, prioritizing, and referring mail; manages incoming/outgoing mail.

  • Anticipates responses needed to answer routine correspondence; provides resource material and/or drafts.

  • Handles logistics for meetings, retreats, and other gatherings on and off campus; responds and addresses unexpected changes and associated requests; arranges for urgent issues to be handled by appropriate staff.

  • Creates appropriate documents including agendas, presentations, and follow-up for meetings with trustees, cabinet members, donors, faculty, and staff.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree plus at least five years of related and progressively more responsible or expansive university work experience in confidential office protocol, or an equivalent combination of education and experience.

  • Knowledge of office management best practices.

  • Ability to manage and maintain confidentiality of records and sensitive information.

  • Exceptional skill in prioritizing workflow and managing resources.

  • Extremely detail-oriented in coordinating activities.

  • Excellent organizational and time management skills.

  • Ability to manage multiple tasks under pressure, demonstrating sound judgment and discretion in a potentially stressful environment.

  • Proficiency in technical and computer skills including MS Office; Outlook, Word, Excel, PowerPoint, database management, Google Workspace tools, the Internet and other relevant software, plus operation of standard office equipment.

  • Exceptional written and verbal communication skills; strong command of grammar and English usage in professional business communications which includes accuracy in proofreading, composing correspondence, editing, and typing.

  • Exceptional interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.

  • Ability to make administrative and procedural decisions on sensitive, confidential issues.

  • Must be a self-starter with unquestionable integrity and a strong sense of professional ethics.

Preferred Education, Knowledge, Skills, Abilities:

  • Master's degree.

  • Previous experience in higher education or not-for-profit environment.

  • Previous experience providing executive support in a fundraising environment.


  • Responsible for own work.

Additional Job Description

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.




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Job No:
Posted: 1/26/2021
Application Due: 3/10/2021
Work Type: Full Time