Job Title: Associate Director- Technology & Systems (OSFA) Office of Scholarship & Financial Aid
Location: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 222567
Job Summary

Manage information technology support for the Office of Scholarship & Financial Aid (OSFA) which administers student financial assistance programs including scholarships, grants, loans and student work arrangements. Support services include new system testing, information processing operations and liaison with campus and external IT support organizations. Responsible for setting employee goals, assessing employee performance and providing feedback, and making pay recommendations. This position will interact on a consistent basis with: OSFA management and staff, campus and external IT support services representatives. This position typically will advise and counsel: OSFA management and staff. This position will supervise: unit IT staff.

Responsibilities

Job Duty 1 -
Lead system testing/implementations for OSFA including student information system and all related technologies.

Job Duty 2 -
Supervise and coordinate daily system operations including loading and transmission to and from external entities.

Job Duty 3 -
Confer with the Office of Information Technology and external service providers on OSFA technology related issues.

Job Duty 4 -
Maintain system documentation and procedures.

Job Duty 5 -
Supervise IT staff to including training, planning and organizing activities and monitoring performance.

Job Duty 6 -
Perform other duties as assigned

Required Qualifications

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Required Experience
Five to seven years of job related experience

Knowledge, Skills, & Abilities

SKILLS
This job requires working knowledge of information technology systems specifically BANNER Financial Aid Module, and service requirements associated with student financial aid management. Additionally, skills in supervision, project management, vendor relations, communications and customer service are required.

Equal Employment Opportunity

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.