Medical Administrative Assistant III

Tucson, AZ
Jan 24, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



Campus Health and Wellness

Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

The University of Arizona, Campus Health Service (CHS) is seeking a qualified candidate for the position of Medical Administrative Assistant III. These is a lead position that will be responsible for serving as back up to the Support Services Supervisor when needed and provides a variety of clerical and reception duties for the day-to-day functions of the various Campus Health Service (CHS) clinics.

The University of Arizona, CHS was the first fully accredited college health service in the nation and in the Princeton Review, the CHS has been ranked in the top 3% for Best Health Services for the past five years. The CHS is committed to positioning itself as an exceptional student health center by fostering an inclusive culture that encourages, supports, and celebrates the diverse backgrounds of our employees and the community we serve. It is a diverse organization of over 150 employees who are committed to improving the health and safety of college students. For more information on the CHS, please go to

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work‐life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities:

  • Serve as back up to the Support Services Supervisor when needed by approving time sheets, addressing personnel issues, and providing feedback in subordinates' performance reviews.
  • Maintains the CHS' front offices by accurately taking messages, demonstrating proper telephone etiquette, ensuring accurate billing using a variety of accounts, maintaining patient scheduling, and creating electronic patient records.
  • Verifies insurance eligibility for service at the CHS.
  • Performs cashiering duties.
  • Displays professional customer service to patients.
  • May perform additional duties such as, rooming patients, measuring height, weight, vital signs, hearing, vision, etc., and maintaining record on electronic medical record.
  • Additional duties as assigned.

Knowledge and Skills:

  • Must have computer, keyboard and 10-key proficiency skills.
  • Understanding of medical terminology; basic understanding of health insurance and medical records.
  • Knowledge of supervisory practices, principles and techniques.

Minimum Qualifications:

  • High school diploma or equivalent, or equivalent learning attained through experience required. Medical Admin Assistant Certification required.
  • First Aid and CPR Certification obtained within the first six months of employment.

Preferred Qualifications:

  • Certificate of completion of a Medical Administrative Assistant Program.
  • Cashiering Experience
  • Ambulatory health clinic experience.
  • Two years of medical office experience.
  • Excellent customer service, communication, and phone skills.



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Health Care and Wellness

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:


Compensation Type:

hourly rate



Career Stream and Level:


Job Family:

Health Admin

Job Function:

Health Care & Wellness

Type of criminal background check required::

Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies:


Target Hire Date:


Expected End Date:

Contact Information for Candidates:

Patricia R. Morales, PHR
HR Program Coordinator, Sr.
Campus Health Service
(520) 626-6903

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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