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Enterprise Systems Administrator

Employer
Kentucky State University
Location
Frankfort, KY

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Job Details

TITLE: Enterprise System Administrator                                                                                     

DEPARTMENT:  Information Technology                                               

REPORTS TO: Chief Information Officer

EFFECTIVE DATE: TBD

EMPLOYMENT STATUS: Full-Time                   

EMPLOYMENT CLASSIFICATION: Exempt 

                                                          

PRINCIPAL PURPOSE OF JOB:  

The Enterprise System Administrator provides development, implementation, and ongoing maintenance of technology solutions using the Ellucian Banner suite of products and other related systems.

 

SCOPE OF RESPONSIBILITY: 

This position will provide primary support and development of technology solutions for one or more functional areas (e.g., Admissions, Registration, Student Financials, Financial Aid, Finance, HR). In particular, the individual supports the implementation, operation, and maintenance of the University's application software and serves as a liaison between the University departments and Information Technology. This position will work closely with functional users/areas to test new features, develop best practices, implement new enhancements, design and implement required customizations, and develop procedures using KSU policies and procedures. The Enterprise System Administrator is a key position in the implementation and ongoing success of mission-critical information technology systems.

 

ESSENTIAL JOB FUNCTIONS:

  • Serves as the technical lead for one or more of the Ellucian Banner suite of products and other related systems. Implements and provides support for the operation, maintenance and enhancement of the University's Ellucian Banner suite of products.
  • Works closely and collaboratively with various University departments to understand technical, testing, training and reporting needs as it relates to the Ellucian Banner suite of products and associated systems.
  • Provides input into the business practices of various functional units as required.
  • Assists in resolving any technical or operational issues that may arise within the Ellucian Banner suite of products and other related systems.
  • Works collaboratively with IT staff and other departments to establish test and production schedules for implementation of the Ellucian Banner enhancements.
  • Assists in ensuring the Ellucian Banner system is in compliance with regulatory requirements, campus processes and procedures.
  • Maintains data integrity and assists in the development of quality control.
  • Works with external vendors and functional areas to create new interfaces or intergrations and maintain existing ones.
  • Ensures that department staff have the correct security access to functions within the Ellucian Banner suite of products.
  • Assists in automating of processes. Assists in implementing and maintaining best practices for the Ellucian Banner suite of products.
  • Works with the functional areas to understand business processes and then works to help the users become more efficient and effective in using Ellucian Banner suite of products and associated systems.
  • Assists with the creation and maintenance of documentation of Ellucian Banner suite of products and associated systems.
  • Provides end-user training of the Ellucian Banner suite of products and associated systems.
  • Other duties as assigned. 
  •  

    OTHER DUTIES: Perform other duties as assigned.

     

     

    QUALIFICATIONS:

    The successful candidate will have a Bachelor's Degree and at least 5 years of significant experience in higher education working with an Enterprise Resource Planning System and Ellucian Banner suite of products. Ten years of advanced technical on the job experience with Enterprise Resource Planning systems may substitute for the Ellucian Banner suite of products experience.


    KNOWLEDGE, SKILLS, and ABILITIES:

  • Proficient in Oracle SQL and/or other data related reporting tools.
  • Ability to foster a cooperative work environment.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Experience troubleshooting advanced performance and functionality issues with Ellucian Banner suite of products.
  • Experience in developing and maintaining clear and concise procedural and issue resolution documentation.
  • Ability to handle a large volume of work and effectively multi-task in a deadline oriented environment.
  • Self-motivated and disciplined to accomplish goals with a strong sense of responsibility.
  • Strong attention to detail and accuracy; good judgment, discretion, and ability to maintain confidentiality.
  • Maintains a strong, positive commitment to customer service.
  • Familiar with ITIL practices.
  •  

    SUPERVISORY RESPONSIBILITY:

    This position has no supervisory responsibilities.  

    PHYSICAL REQUIREMENTS:

  • Work is normally performed in a typical interior/office work environment.
  • No or very limited physical effort required.
  • No or very limited exposure to physical risk. 

  • KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer

    The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.   

    Organization

    Our Mission

    Kentucky State University is the state's unique, small, liberal studies institution with the lowest student-faculty ratio in the state system. The University shall serve as a residential institution with a range of traditional collegiate programs appropriate to its unique role.

    Geographic Region
    Kentucky State University's geographic region shall be state-wide for its liberal studies mission, its land grant functions, and its service to state government. In addition, Kentucky State University's primary service area for commuting students shall be for Franklin and contiguous counties.

    Institutional Admission Standards
    Kentucky State University shall admit students to the institution under selective admission standards to which exceed the minimum guidelines established by the Council on Higher Education, with only limited exceptions. Institutional policy for admitting under-prepared students, including the removal of academic deficiencies within a specified time frame. Through this approach, the University seeks to provide broad access and high-quality programs.

    Degree Levels
    Selected associate and baccalaureate degree programs shall be oriented toward liberal studies and selected career opportunities related to state government services. Kentucky State University shall offer selected master's degree programs based on demonstrated need, with priority given to a public administration curriculum to meet the needs of state government.

    Strategic Directions/Program Priorities
    The University shall focus on liberal studies programming. Drawing upon its African-American heritage, the University will promote the values and methods of interdisciplinary and multicultural education in its liberal studies offerings. All students shall participate in common curricula that explore the liberal studies. Drawing upon the multicultural strengths of the University, emphasis shall be placed on preparing minority students for careers in education and in other selected professions including business, computer science, nursing, human services, and public services. These strategic priorities translate into a core of liberal arts baccalaureate degree programs, in addition to degree programs at the associate [A], baccalaureate [B], and master's [M] levels that may include the following: education [B]; business [B]; computer science [A,B]; nursing [A]; home economics [B]; human services [B]; and public administration [B,M].

    Enhancement of Instruction
    The University shall emphasize teaching. Meeting student needs shall be paramount. The University shall focus on the needs of its students, which include, but are not limited to, full-time and part-time residential students, commuting students from its primary service area, and state governmental employees.

    Service and Research Functions
    Kentucky State University, as the 1890 land grant institution in the system, shall carry out its responsibilities under federal law and participate fully in appropriate U.S. Department of Agriculture programs, in accord with the mission of the University.

    Kentucky State University shall be the major repository for the collection of books, records, and artifacts relative to the history and status of African-American citizens of the Commonwealth and elsewhere. The University shall make such materials available for casual and scholarly study.

    Kentucky State University shall focus on meeting the applied research and service needs of state government.

    Collaborative Ventures
    The priority master's degree program offered by Kentucky State University shall be carefully articulated with related doctoral programs offered by the doctoral-granting institutions in the system. The University shall develop and employ telecommunication resources to communicate with other institutions in the fulfillment of its mission. Curriculum development shall emphasize the transfer of credits form other institutions toward degree completion.

    Kentucky State University shall promote cost effectiveness in academic programming and institutional management. Strategic planning resulting in the elimination of duplicative or non-productive programs is essential while the development of carefully selected new programs compatible with the mission is appropriate. Measures of quality and performance shall be the foundation of the University's accountability system which promotes the continuous improvement of programs and services.

    Efficiency and Effectiveness
    Kentucky State University shall promote cost effectiveness in academic programming and institutional management. Strategic planning resulting in the elimination of duplicative or non-productive programs is essential while the development of carefully selected new programs compatible with the mission is appropriate. Measures of quality and performance shall be the foundation of the University's accountability system which promotes the continuous improvement of programs and services.

    Check out Kentucky State University Youtube channel! 

    Company info
    Website
    Telephone
    502-597-6000
    Location
    400 E Main St
    Frankfort
    Kentucky
    40601
    US

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