Technology Support Technician
Technology Support TechnicianAnticipated Hiring Range:
M-F, 8am to 5pmJob Location:
Registration And RecordsAbout the Department:
The purpose of the Department of Registration and Records is to provide academic services to current and former students, faculty, staff and the public while maintaining the security and integrity of the university’s academic data. The department serves as the data steward for all academic data and is therefore responsible for developing efficient and effective systems for collection, storage, update and distribution of data affecting all of the University’s academic functions.Essential Job Duties:
The position is responsible for IT purchasing and setup for the department of Registration and Records. Maintain the department/divisions system licenses and access. Produce and distribute the weekly Data Processing Schedule linking system processing to student term dates to ensure that critical system processing is completed as required. Serve as the tier one point of contact for university personnel regarding SIS related issues. Perform ongoing testing of SIS and other systems as needed. Understand security set-up in SIS to assist the Technology Support Specialist position during peak times. Oversight of the design, development and implementation of Slate Applications for NDS, Readmission and C3 programs. Lan-tech duties for Joyner Visitor center and all division wide technology security training and updates.Other Responsibilities:
Assists in answering departmental phone calls and email issues/questions. Participates in new student orientation and university commencement ceremonies.Minimum Experience/Education:
High school diploma or equivalency and one year of experience in the field of technology related to the area of assignment; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Knowledge of or ability to learn SIS
Knowledge of or ability to learn university policies and procedures governing the update of student data
Knowledge of or the ability to learn federal and state laws governing student records.Preferred Qualifications:
Bachelor’s degree and experience with integrating new technologies.
Experience with computer hardwareRequired License or Certification:
NAValid NC Driver's License required:
NoCommercial Driver's License Required?:
NoJob Open Date:
11/20/2020Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):
01/26/2021Notice to Applicants:
This is a reposting. Previous applicants do not need to reapply.
This posting is scheduled to close at the end of the day on Tuesday, Jan. 26 (EST).Special Instructions:
Please include a resume, cover letter and contact information for three professional references along with your completed online application.Position Number:
SHRAPosition Classification Band Title:
Technology Support TechnicianPosition Classification Band Level:
JourneyPosition Classification Salary Range:
$31,200 - $71,944Salary Grade Equivalency:
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.Full Time Equivalent (FTE) (1.0 = 40 hours/week):
12 Month RecurringMandatory Designation - Adverse Weather:
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events:
Mandatory - Evacuations/Natural HazardsTime Limited Position:
NoIs this position partially or fully funded on ARRA stimulus monies?:
320201 - Registration And RecordsAA/EOE:
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.