COSS Support Specialist

Job description

Posting Number:


Position Number:


Position Type:

NC Cooperative Extension

Job City & State:

Bolivia, NC

Department :

NCCE Brunswick County Center

Working Title:

COSS Support Specialist


12 Month Recurring

Job Type:

Full-Time - Permanent



Essential Job Duties:

The COSS Support Specialist is a member of the staff of the North Carolina Cooperative Extension (NCCE). The Support Specialist’s primary responsibility is to provide support to the Extension staff where assigned. The Support Specialist cooperates with colleagues in the NCCE and county leaders in performing assigned responsibilities. The performance of assigned responsibilities is governed by the philosophy, objectives, policies, and procedures of the NCCE.

Other Work/Responsibilities:

Responsibilities include:

-Providing support for county Extension staff.

-Identify and improve organizational development aspects (such as scheduling for meeting rooms and vehicles) to enhance the efficiency of Brunswick County Cooperative Extension.

-Administer the creation, publishing, proofreading and formatting of relevant, high-quality content (including, but not limited to, social media posts, newsletters, emails, newspapers, postal correspondence and other media) with appropriate logos and statements as needed.

-Create a regular publishing schedule and promote contact through print and social advertising.

-Manage or oversee all social media platforms and websites.

-Maintain a list of relevant contacts at county wide publications and in publishing to those media outlets.

-Provide excellent customer service to call-in and walk-in clients and work with a diverse clientele.

-Assist in program development and management for agents across a variety of subject matter specialties.

-Have knowledge and experience with setting up and utilizing Zoom.

-Promote diversity and ensure diverse audiences are being reached.

-Handle registrations for programs using Eventbrite and other platforms as needed.

-Travel within the district on occasion as necessary.

Number of Permanent Employees this Position Supervises:


Percent of Time Spent:


Identify if the Position is Mandatory / Essential / Key:

Not Applicable

Work Schedule:

Monday - Friday, 8:15am-5:15pm.

Minimum Experience/Education:

Graduation from high school and two years office assistance and secretarial experience; or equivalent combination of training and experience.

Department Required Skills:

Must have at least two years of secretarial experience.
Must be highly motivated and innovative.
Must be a good team member and support and develop a positive work environment.
Must possess accurate typing, proofreading, editing, and computer skills.
Extensive knowledge of computer applications is required including Word, Excel, and PowerPoint.
Good interpersonal communication skills and teamwork ability is required.
The ability to work on issues and maintain confidentiality is essential.
Must be able to successfully complete a skills test that includes proofreading, typing accurately and formatting a document.

Preferred Years Experience, Skills, Training, Education:

Experience in web-page management, desktop publishing, newsletter design and preparation preferred.

General understanding of HTML is preferred.

Must have a willingness to learn new relevant software programs as they become available.

Required License or Certification:

Valid driver’s license and reliable, personal transportation required.

Valid NC Driver's License required?:


Commercial Driver's License Required?:


Physical Required?:


Anticipated Hiring Range:

$31,200 minimum commensurate with experience

Internal Transfer Only:


Job Open Date:


Quick Link:


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 1/23/2021
Application Due: 2/2/2021
Work Type: Full Time