Computer Support Technicians (OPS) (Multiple Positions)
Job Title: Computer Support Technicians (OPS) (Multiple Positions)
Location: Tallahassee, FL
Job ID: 48384
Department Information Technology ServicesEqual Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdfResponsibilities Provides quality, effective, reliable, and responsive support to FSU Students. Installs, maintains, troubleshoots, or modifies computer configuration, multimedia equipment, and related devices. Initiates routine diagnostics to determine cause of equipment failure and follows standard procedures for problem resolution. Installs and customizes application software.
Performs other duties as assigned. A State vehicle, golf cart, or utility vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle.Qualifications High school diploma or equivalency and two years of experience or an equivalent combination of post high school education and experience.
Position requires a Class E Driver's License.
Experience with Microsoft Windows OS XP, 7, 8 and 10, in addition to Mac OS X.
Email clients (i.e., Outlook 2010, 2013 and 2016), Microsoft Office 2010, 2013 and 2016.
Basic network configuration and troubleshooting skills required.
Experience with Customer Service.
Experience with computer operations, functions, and related peripherals
Experience with documenting processes (new and existing).
Experience prioritizing, organizing and perform multiple work assignments simultaneously.
Experience working successfully in a team-oriented environment.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of managers and subject matter experts.Preferred Experience with Microsoft Experience with Microsoft Office (Word, Excel, and PowerPoint)
Office (Word, Excel, and PowerPoint)Anticipated Salary Range $10.00 an hourPay Plan This is an OPS/temporary Job.Schedule If not otherwise specified, schedule is M-F, 8-5.Criminal Background Check This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Affordable Care Act OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.Tobacco Free Campus Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.