Graduate Assistant for Tutoring Services-Student Support Services 2020-2021

Job description

Requisition Number:


Position Title:

Graduate Assistant for Tutoring Services-Student Support Services 2020-2021

Position Eclass:

GF - Graduate Flat Pay

Position Summary:

The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non-academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student’s field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.

Additional Details:

The Division of Student Success coordinates efforts to support undergraduate education at UNC Greensboro through close
collaboration with faculty, staff, students, administrative units across campus, in the community, and with partner
institutions. Reporting to the Office of the Provost, the Division champions student success campus-wide through
centralized leadership in academic advising, curricular innovation, new student transitions, and direct support of student

The Office of TRiO programs currently houses Student Support Services (SSS) Classic, SSS STEM-Health Sciences and
the Ronald E. McNair Scholars Program. These are federally funded programs that serve undergraduate students who are
first generation, low income, students with disabilities (SSS), and/or Black/African-American, Hispanic/Latinx,
Indigenous, or Pacific Islander students (McNair). SSS seeks to support participants to college graduation and beyond,
and help students make the transition from one level of education to the next by providing personalized support in
academic skills, counseling, and tutoring.

Student Support Services includes professional staff, graduate assistants, and undergraduate students who work
collaboratively to accomplish division and office goals. The Graduate Assistant for Tutoring Services provides essential
support for the tutoring component and is supervised by the Assistant Director for Tutoring Services.

Graduate Assistant Responsibilities
● Collaboratively supervise a team of ten to twenty peer and professional tutors serving students primarily in SSS Classic.
○ Examine recorded tutoring sessions to ensure quality service is provided.
○ Review session records on a consistent basis to develop follow-up action plans as needed.
○ Conduct semesterly evaluation meetings to provide continuous feedback and development opportunities.
○ Oversee the tutor payroll process for assigned tutors.

● Assist in the maintenance and enhancement of the College Reading and Learning Association (CRLA) Training
o Develop lesson plans and training materials for CRLA training sessions
o Facilitate a ten week CRLA training program
o Monitor training attendance and payment for CRLA training sessions
o Grade CRLA make up assignments via canvas
● Work closely with the Assistant Director to recruit, interview, hire, and train peer and professional tutors.
● Attend weekly staff meetings.
● Complete other duties as assigned.

Time Commitment: This position is required to work 20 hours/week. Specific hours will be determined in coordination
with the supervisor based on office needs; however, candidates must be available at least 4 days a week between the hours
of 9 am-5 pm in order to adequately complete position responsibilities. The position begins January 2021 and ends May
2021 with the possibility of extending for semesters.
Compensation: The Graduate Assistant is a paid position. Renewal of the position is contingent upon federal and state
funding allowances for the year. The Division of Student Success does not provide tuition waivers.

Minimum Qualifications:

To be eligible for appointments as a graduate assistant, you must:
•Maintain academic good standing at all times (3.0).
•Be enrolled full-time, which is generally a minimum of 9 credits.
•Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
•Meet the requirements to be eligible for employment in the U.S.

Additional Minimum Qualifications:

Skills and Qualifications:
● Ability to interact professionally with students and staff
● Excellent verbal and written communication skills
● Effective time management and self-management skills, including the ability to be self-starting
● Flexibility in a fast paced office environment
● Ability to carry out work with minimal supervision
● Strong attention to detail as it relates to administrative tasks
● Competence in MS Office, G Suite, and digital research

Additional Minimum Qualifications:
● Applicants must be a student at UNCG and enrolled in classes each semester of employment.
● Candidates who can commit two years to the position are preferred.

Number of Months per Year:


Org #-Department:

Special Support Services - 10912

Posting Begin Date:


Open Until Filled:





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Job No:
Posted: 1/22/2021
Application Due: 4/22/2021
Work Type: Full Time