Description

Administrative Associate 3

The University of Tennessee Institute of Agriculture

Marketing and Communications

Market Range MR06

 

Duties/Responsibilities

 

The University of Tennessee Institute of Agriculture (UTIA) seeks applications for the position of Administrative Associate 3 in the office of Marketing and Communications. The Administrative Associate 3 supports the Vice Chancellor, and the department as a whole. The position will also support marketing and communications efforts with writing, editing, website maintenance, and media relations duties. The primary functions of this position include:

 

• Provides executive level assistance to the Vice Chancellor including preparing correspondence, scheduling appointments, arranging meetings, and planning and coordinating retreats.
• Provides administrative support for departmental marketing and communications professionals located in Knoxville and across the state.
Performs IRIS (SAP) duties which include monthly/weekly payroll for all staff members; maintains a working understanding of UT policies (fiscal, human resource, information technology, etc.) in order to advise and assist staff members.
•    Assists in coordinating special events originating from the department which may include onsite set-up, placing catering orders, securing supplies, and assisting at the event.
• Assists media relations staff by sending news releases to various media outlets as assigned; maintains an up-to-date list of media contacts and assists with keeping up-to-date the UTIA experts list.
• Writes short content print and web-based article content for release and publication, which may include procuring images.
• Edits print and web-based content for typographical errors before distribution, and monitors visitor activity and engagement on the website to determine effectiveness of content.
• Uploads and updates web-based materials and information for UTIA and departmental websites, and possesses full knowledge of the marketing toolkit and other tools available on the website.
• Maintains promotional item webpage, maintains supply of promotional items and handles online orders; orders office supplies as needed in coordination with staff members.
• Serves as the front office customer relations representative for the department; receives and routes phone calls; greets and directs visitors, and solves issues in a friendly, professional manner. 
• Maintains the general order of the office including mail distribution, and maintaining order and cleanliness in common areas.
• Provide administrative support for a program of activities that meets the needs of all eligible clientele regardless of race, color, national origin, age, sex, disability, religion, or veteran status.

 

The Administrative Associate 3 reports to the Vice Chancellor of Marketing and Communications.

Qualifications
Required Qualifications/Experience: 

• Excellent organizational and multi-tasking skills to prioritize work.
• Ability to meet deadlines and handle urgent matters while staying on task with other assigned duties and responsibilities.
• Strong interpersonal skills and excellent written and verbal communication skills.
• Knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Knowledge of the internet platform WordPress.
• Excellent keyboarding, grammar, spelling and proofreading skills.
• Dependable and ability to complete tasks accurately and on time.
• Ability to prioritize, multi-task, and work independently and as a team member with little to no supervision.
• Ability to exercise good judgment, confidentiality, and discretion in the performance of all work assignments.
• Ability to exhibit professionalism during all aspects of the job.
• Willingness to learn new tasks and/or skills.
• Strong written and verbal skills required.
• Ability to manage time and multiple projects while maintaining a professional and positive attitude are essential. 

Desired Qualifications: 

• Experience using WordPress, Mailchimp, iModules, or related content management system preferred.
• Advanced working knowledge of Zoom.
• Advanced knowledge of Trello or similar project management system.
• Ability to write for communications and marketing publications.

In order to be considered for candidacy, submit a cover letter and resume in addition to your online applicant profile.

UT Extension provides a gateway to the University of Tennessee as the outreach unit of the Institute of Agriculture. With an office in every Tennessee County, UT Extension delivers educational programs and research- based information to citizens throughout the state. In cooperation with Tennessee State University, UT Extension works with farmers, families, youth and communities, to improve lives by addressing problems and issues at the local, state, and national levels

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-Knoxville
Organization: Marketing & Communications-Ext
Schedule: Full-time
Job Posting: Jan 21, 2021, 8:45:03 AM