Executive Director of CHAS (College Houses and Academic Services)

Job description

Executive Director of CHAS (College Houses and Academic Services)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Executive Director of CHAS (College Houses and Academic Services)

Job Profile Title
Director D

Job Description Summary
Reporting to the Deputy Provost, the Executive Director of College Houses and Academic Services (CHAS) provides strategic vision and leadership to enhance the academic and co-curricular programs, services, assessment and operations of a comprehensive student-centered residential living-learning system made up of 12 College Houses currently, with a 13th opening in Fall 2021. The Executive Director must provide leadership in the design and implementation of a strategic residential master plan for programming, development and budgeting to encompass the programming for all residents, staff, paraprofessional staff, and the renovation, renewal, and capital improvement of all University of Pennsylvania owned residential facilities (currently 13 College Houses). Using a data-informed analysis, the Executive Director will be responsible for forecasting demands and advancing future programming and construction to meet student, academic, and institutional objectives. Additionally, the Executive Director will lead efforts in collaboration with partners in academic affairs, university life and residential life to re-imagine and reinvigorate vibrant student living-learning communities and other co-curricular programs throughout all residential facilities. The Executive Director must also work together with the Faculty Director of CHAS to ensure collaboration with the Faculty in residence (3-4 in each house) around resident programming, long-term planning and daily operations. With Penn requiring all first and second year undergraduates to live on campus, ensuring effective planning and continuous assessment activities to evaluate and strengthen community building; supporting student well-being, safety, and academic success; and enhancing the overall satisfaction with the residential experience while increasing student retention are also important responsibilities. The Executive Director is responsible for partnering within CHAS and across Penn's academic and university life organizations to set a direction, evaluation and continued improvement of the strategic focus of on-campus living-learning communities, as well as ongoing relevant oversight, guidance and direction for a dedicated staff of direct reports and residential advisors at the undergraduate and graduate level. The Executive Director has three direct reports, and provides direction for the total CHAS organization.

Job Description


  • Supervises 2 Senior Directors who oversee the full staff, programming and development for the 13 houses and the Director for Technology.
  • Works closely with the Faculty Director of CHAS and the Faculty Directors/Fellows of the 13 houses, as well as the Undergraduate Deans, to support the educational mission of CHAS and to evaluate and revise strategies as appropriate and necessary.
  • Oversees the operations of all College Houses and the CHAS central office.
  • Serves on the Undergraduate Working Group, the Residential Faculties Council and other appropriate University committees or groups to ensure collaboration with all relevant campus partners.
  • Works closely with the Executive Director of Housing Services and the staff of Housing Services to provide residential services to Penn students.
  • Works closely with the Vice Provost for University Life (VPUL) and the staff of VPUL to support student life and student intervention services.


A doctorate in student affairs administration, higher education, or a related field and a track record of experience in progressively responsible leadership positions in residential life/housing administration are required. Extensive management experience inclusive of professional staff supervision, budgeting, and human resources administration; a record of accomplishment as a champion for student success; demonstrated leadership, collaboration, problem-solving, crisis management, team building, and communication skills; familiarity with student conduct proceedings, Title IX, and other higher education compliance/legal issues; and an ability to build positive and effective relationships with students, faculty, colleagues, and other internal and external partners across diverse populations are also required. Strong interpersonal skills along with the ability to communicate with a diverse group of students, staff, faculty, alumni, and external community members; an understanding of the importance of a diverse, multicultural community to student learning; and superb communication skills are necessary. Knowledge of best practices related to living and learning programs and services designed to promote student success; familiarity with assessment activities and data-driven decision-making; and an ability to enthusiastically support the University of Pennsylvania's commitment to enhance campus culture and the student experience will also be important considerations in the selection of the Executive Director of College Houses and Academic Services.

University Benefits:

Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect your and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Provost's Center

Pay Range
$88,861.00 - $168,837.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Stouffer-Commons/Executive-Director-of-CHAS--College-Houses-and-Academic-Services-_JR00028154

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Job No:
Posted: 1/20/2021
Application Due: 1/20/2033
Work Type: Full Time