Academic Advisor

Job description

Position Title::

Academic Advisor

Position Number::


Full-time or Part-time::

Full Time


Criminal Justice

Posting Number::



EHRA (Non-Faculty)

Job Category::


Hiring Range::


Minimum salary::

Commensurate with Education and Experience

Maximum salary::

Commensurate with Education and Experience

Overall Position Competency::

Flat Rate

Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The Department of Criminal Justice, located in the College of Humanities and Social Sciences at Fayetteville State University, operates in service to the people of southeastern North Carolina and beyond, striving to create the highest quality learning experiences, resulting in our students’ ability to critically analyze, communicate, interpret and ethically confront issues of crime and criminal justice. We offer a Bachelor of Science degree program, with an online degree completion option, helping to meet the needs of the military community and other students in non-traditional circumstances. The Master of Science degree program in Criminal Justice is both on campus and online, and students may complete the program through any combination of the two. The Department also offers a Graduate Certificate in Criminal Justice that expands the knowledge and employment opportunities for our students.

Description of Work Continued::

Primary Purpose of the Position:

The departmental academic advisor will provide academic advisement to students in the Department of Criminal Justice. The primary purpose of the position would be to provide academic advising to the majors. The departmental academic advisor will help the department chair and faculty ensure that students in the major take full advantage of academic support opportunities and that student experience no unnecessary obstacles to degree completion. The position will help improve retention and graduation rates, which is the top priority of the university’s strategic plan.

Duties and Responsibilities:

1. Serve as initial point of contact for any student who declares their major within the advisor’s department.
2. Respond to inquiries from prospective students and majors via email, phone, in-person, or campus visitations in a timely fashion.
3. Assist Students with the declaration of major process, including providing advice to those who are unable to declare their major due to their GPA or other issues.
4. Process declarations of major, enter the appropriate information into Banner, including the assignment of a faculty mentor.
5. Review transcripts, certifications, or other official forms identifying approved academic credit and evaluate the course equivalencies for the university core curriculum and the degree program.
6. Develop a Student Education Plan in DegreeWorks for each student which provides a clear path to earning a degree in their chosen major.
7. Create and maintain appropriate records for each student which contains all appropriate documents, recommendations, and follow-ups. Provide on-going academic advising for each student in the major, which includes:
a. Assisting the student with the selection of their courses each semester/term and providing them with registration training and support as needed.
b. Completing appropriate student paperwork, such as requests for course waivers/substitutions, course overloads, permission to take courses at other institutions, course repeats, etc.
c. Monitoring the progress of majors toward graduation and intervening with majors to encourage registration, appropriate course selection, use of available academic support and other resources, timely application for graduation, etc.
d. Conduct periodic graduation eligibility checks on seniors and as students apply for graduation.
8. Provide guidance to students experiencing academic difficulty or other problems.
9. Provide support to students seeking re-admittance or appeal or for degree completion.
10. Act as a liaison between the departments and students, as well as other appropriate units within the university, such as Admissions, the Registrar, Catalog Officer, etc.
11. Attend all department meetings on a rotation schedule to provide information and support in the areas of academic advising, student concerns, and potential course scheduling, curriculum, or catalog issues.
12. Participate in campus-wide professional advisor meetings and development as organized by the Professional Advising Coordinator.
13. Report information to departments as needed.
14. Provide reports on majors, cohorts, and other advising or enrollment issues as requested.
15. Participate in programs designed to recruit and retain students and majors, such as the Fall Preview, Spring Open House, Majors Fair, Community College and High School visits and First Steps.
16. Follow up with potential students and majors to encourage them to apply.
17. Provide support and training on DegreeWorks to faculty/mentors as requested.
18. Develop and distribute departmental information on advising, career/internship opportunities, departmental programs and specific courses.
19. Engage in any other academic advising related duties assigned by department chair.

Minimum Education and Experience Requirements::

An earned master’s degree from an accredited institution.
At least 1 year work experience in a higher education setting, preferably in academic advising, counseling or student affairs.

Closing Date::


Open Until Filled::


Additional Information for Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.




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Job No:
Posted: 1/20/2021
Application Due: 2/4/2021
Work Type: Full Time