Patient Services Coordinator Senior/UKHC

Job description

Job Title:

Patient Services Coordinator Senior/UKHC

Requisition Number:


Department Name:


Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

4 yrs

Required License/Registration/Certification:


Physical Requirements:

Sitting for long periods of time


Monday – Friday 8:00 am – 5:00 pm days

Job Summary:

Responsible for the daily operations of the UK Aesthetics Clinic. Monitors patient wait times and efficiently communicates any anticipated delays to patient and team. Responsible for daily operations and serves as primary supervisor of all registration staff and Medical Assistants in the Aesthetics Center. Responsible for training, performance, and clinical coverage of all registration support staff. Manages staff daily workload, task assignments, coverage and performance. Monitors staff for areas of excellence, need for improvement and customer service. Coaching and oversight of compliance of all staff with UK Healthcare Behavioral Expectations for service excellence. Attends meetings, conferences and/or trainings to better develop skills and stay current with policies and procedures. Creates registration schedule for the Aesthetics Center in advance and works with APP/Clinical Nurse Manager to ensure sufficient personnel resources are available in advance of approving requests for time off of registration staff.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Associate’s Degree.
Experience in AEHR, APM and clinical operations

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 1/20/2021
Application Due: 2/5/2021
Work Type: Full Time