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Part-Time Enrollment Service Representative

Job description



Part-Time Enrollment Service Representative

Job ID: 221768
Location: Columbus State University
Full/Part Time: Part-Time
Regular/Temporary: Regular

Job Summary
Columbus State University has openings for an Enrollment Service Representative. These positions are responsible for providing customer service to faculty, staff, students, and parents via phone and email.

Responsibilities
Responsibilities for this position will include staying abreast of current Admissions, Financial Aid, Recruitment, Registrar, Housing, and Bursar's Office policies and procedures and how they impact students' enrollment processes; communicate with applicants, students, and families via phone and email; assist students and parents with the enrollment process primarily in Financial Aid and the Office of the Registrar; and perform all other related duties as assigned.

Required Qualifications
Minimum qualifications include an Associate's Degree or equivalent from a two-year college or technical school; or two to four years of customer service related work experience; or an equivalent combination of education and experience that demonstrates the ability to perform the required duties. The successful candidate must possess a demonstrated knowledge of Admissions, Financial Aid, Recruitment, Registrar, and Bursar policy and procedures; knowledge of Enrollment Management operations; initiative, sound judgement, discretion, and confidentiality in performing duties; excellent oral and written communication skills; flexibility; and the ability to establish and maintain effective working relationships with administrators, faculty, staff, and others.

Preferred Qualifications
Knowledge of Ellucian Banner, Imaging, Microsoft Word, online calendar, and multi-line phones are also preferred.

Proposed Salary
The salary range for this position is $12.00 - $15.00 per hour. This position does not exceed 19 hours per week and is non-benefited.

Required Documents to Attach

  • Cover Letter/Letter of Application
  • Resume


Contact Information
If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to [email protected].

Conditions of Employment
A successful criminal background check will be required as a condition of employment.

Special Applicant Instructions
For fullest consideration, please submit your application immediately. Columbus State University is an Affirmative Action/Equal Opportunity Employer, Committed to Diversity in Hiring.

All applications and required documents must be submitted using the Columbus State University's online employment site.


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=30000&JobOpeningId=221768&PostingSeq=1






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Job No:
Posted: 1/18/2021
Application Due: 1/18/2033
Work Type: Part Time
Salary: