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UITS Repair Shop Student Assistant

Employer
Columbus State University
Location
Columbus

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Administrative Jobs
Technology, IT Support & Training
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details



UITS Repair Shop Student Assistant

Job ID: 223204
Location: Columbus State University
Full/Part Time: Part-Time
Regular/Temporary: Temporary

Job Summary
The CSU Repair Shop offers troubleshooting, diagnostics, and repair of computers to currently enrolled students, faculty, and staff. The Repair Shop employs installed licensed software and hardware, removes viruses and other malware, and performs system tune-ups. This position also assists students connecting to the CSU network, securely configuring their computers, and addressing any technical issues they may be having on their personal device. Repair Shop student employees will also be cross trained to perform help desk tasks and responsibilities. They will also be responsible for troubleshooting, imaging, updating, and maintaining classroom and lab environments.

Responsibilities
  • Provide courteous, prompt, and excellent customer service when troubleshooting and resolving technical issues for the CSU community.
  • Help with the installation and maintenance of campus images
  • Assist with new PC connectivity to the CSU network
  • Complete customer service request in a timely fashion
  • Install computer hardware (i.e. Hard drives, Network cards, Video cards, etc.)
  • Install and setup computer software (MS Office, Photoshop, etc.)
  • Format and reinstall operating systems and any system drivers required by the computer
  • Maximize computer functionality (uninstall bloatware, maximize computer resources, etc.)
  • Provide assistance in the installation, management, and troubleshooting of networked devices (desktop PC, laptops, gaming consoles) and any additional items later approved by UITS
  • Troubleshoot CSU network connectivity for CSU residents in the Riverpark housing facilities, including, but not limited to, the PC, operating system, and applications. This includes repairing network jacks and running network cabling
  • Other duties as assigned.

Required Qualifications
Must be enrolled at least ½ time

- GPA greater than 2.5

- Basic knowledge of personal computing and networking

- Technical education and/or related experience (CPSC or CISM major preferred)

Proposed Salary
The salary is commensurate with education and experience. This position can work up to 25 hours per week

Required Documents to Attach
  • Resume
  • Cover Letter

Knowledge, Skills, & Abilities
  • The applicant must have excellent customer service skills, strong oral and written communication skills.
  • The position requires a high level of problem solving ability.
  • The applicant must have the ability to work closely with students and team members.
  • The applicant must be knowledgeable in the current technologies for supporting computer hardware and network issues.
  • The applicant should be able to resolve common computer, software, and network issues; personal computer repair and networking skills preferred.

Contact Information
If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to hr@columbusstate.edu.

Special Applicant Instructions
To be considered for a Student Assistant position, the applicant must be a current Columbus State University student, taking at least six (6) credit hour courses per semester.

For fullest consideration, please submit your application immediately. Columbus State University is an Affirmative Action/Equal Opportunity Employer, Committed to Diversity in Hiring.

A successful criminal background check will be required as a condition of employment.


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=30000&JobOpeningId=223204&PostingSeq=1






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Organization

Founded in 1958, Columbus State University, with an enrollment of over 8,000, is part of the University System of Georgia. CSU offers more than 70 undergraduate and graduate degree programs and is ranked among the top public regional universities in the South by U.S. News & World Report. It maintains two campuses: its original campus on 150 acres in midtown Columbus, and its RiverPark campus, nestled in the city’s historic downtown overlooking the Chattahoochee River. Columbus, Georgia, located 100 miles southwest of Atlanta and the second-largest city in Georgia, is recognized as a vibrant and contemporary cultural community, which is an asset to the university’s recruitment and retention success. With an annual economic impact exceeding $247 million, CSU is a top-10 employer in a community of 350,000 residents that is also home to world-class enterprises such as Aflac, Synovus, W.C. Bradley Company, TSYS and Ft. Benning, the U.S. Army’s Maneuver Center of Excellence headquarters. Learn more about the area and its diverse business, recreational and social amenities at visitcolumbusga.com.

The university’s 14 men’s and women’s NCAA Division II sports teams compete in the Peach Belt Conference, which adds to CSU’s vibrant campus life experience. The university serves the greater Columbus region through its abundant art, music and theatre offerings, as well as its nationally recognized outreach programs that span topics ranging from art and science appreciation to leadership development.

Guiding the university is its current seven-year strategic plan (www.columbusstate.edu/strategicplan) and the core values that undergird it and all that Columbus State is. CSU’s commitment to fostering greater inclusion and diversity, found among its core values, includes a focus on attaining “a level of diversity among faculty and staff that more closely reflects the student population.” This commitment is woven through the university’s student and employee recruitment, retention and mentoring programs.
For additional information, visit www.ColumbusState.edu .

Company info
Telephone
706.507.8920
Location
4225 University Avenue
Columbus
Georgia
31907
US

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