Student Employee - Northwest
- Employer
- Tarrant County College
- Location
- Fort Worth, TX
View more
- Administrative Jobs
- Student Affairs, Career Services
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Student Employee - Northwest
Posting Number:S00004P
Pay Rate:$8.79-$12.00
Location:Northwest
Department:NW Career/Employment Services
Job Summary:The student employee position will focus on administrative support, learning support or specialized support while offering educational and career growth.
Student employees are generally responsible for the following:
•Providing excellent customer service to students, faculty, staff and campus visitors
•Answering in-coming phone calls
•Performing a variety of administrative and/or office duties
•Providing assistance and support to faculty and/or staff in completing special projects as assigned
Shared Duties / Responsibilities:
•Performs general administrative responsibilities in support of the department / office / campus
•Completes department-specific projects as assigned
•Provides customer support to students
•Provides team support to colleagues
•Provides technical support on TCC platforms (e.g. WebAdvisor, myTCC, Blackboard, etc.)
•Additional duties / responsibilities as assigned
•Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
•Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
•Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
•Supports the mission, values and 3 goals and 8 principles of the College
Position Specific Duties / Responsibilities (Please note, you will be able to select a first and second choice from the list below when applying):
Administrative Support
•Managing office correspondence (phone, mail)
•Operating office equipment
Instructional Support
•Provides lab and classroom support
•Addresses discipline specific questions from students
•Completes Tutoring Certification after hire
•Provides tutoring for discipline area or lab
Mentor
•Supports and engages with new students throughout the academic year
•Participates in one-on-one and group sessions as a campus / college advocate, role model and student resource
•Serves as an energetic and enthusiastic volunteer to help first-year students succeed at TCCD
•Learns and shares information about the TCCD community, student life, and campus resources
•Demonstrate leadership potential
•Be self-motivated with a positive attitude
•Learns about different cultures
•Develops and maintains relationships with as well as provides assistance and support for first-year students (focus on a smooth transition, acclimation, and a sense of belonging)
•Serve as a resource for students new to TCCD
•Helps facilitate and encourages attendance to all FYE programs
•Participates in training, programs and activities and attend group meetings
•Attends group meetings
•Serve as a positive role model
Specialized Support
•Completes campus / department specific projects
•Maintains confidentiality of all records and databases associated with assigned area
•Manages small research or technical related task
•Responsible for operating certain specialized technical equipment or working in department specific software (District departments – non curriculum related)
•Provides support to assigned area during college presentations
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Education, Experience, Certifications, Licensures:•Currently enrolled in at least six (6) credit hours with Tarrant Count College
•Customer service experience
•Strong communication skills
•Experience with word processing, spreadsheet and presentation software (i.e. Microsoft Office, etc.)
•Experience with web-based software (e.g. Google Docs, iCloud, Blackboard, etc.)
Administrative Support
•Professional telephone etiquette
Instructional Support
•Completed courses in the discipline area (e.g. Math, Science, etc.)
•Earned grade of “B+” (88%) or higher in discipline area (e.g. Math, Science, English, etc.)
Mentor
•Be in good academic and student conduct standing
•Familiar with the following; TCC Career Paths, TCC Campus Resources, financial aid process
•Leadership skills
Specialized Support
•Completed courses related to the department (e.g. Information Systems, HR, Office Administration, etc.)
•Certification related to department / discipline area
Accommodations:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Organization
Serving more than 100,000 students each year, Tarrant County College is one of the 20 largest higher education institutions in the United States. The two-year college offers a wide range of opportunities for learners of all ages and backgrounds, including traditional programs such as Associate of Arts degrees, Community and Industry Education courses, workshops and customized training programs. The College established in 1965, has six campuses throughout Tarrant County, including TCC Connect which provides flexibility with e-Learning and Weekend College. TCC also assists employers in training their workforces with TCC Opportunity Center.
Working for TCC Works! Here’s why:
- One of the 20-largest higher education institutions in the country
- Generous vacation time on top of Spring Break and Winter Break
- Competitive salaries and benefits
- Depth, breadth and scope of TCC’s programs and services
- Quality reputation
- Consistently ranked among the nation’s top associate degree-producing colleges
- Consistently ranked as one of the nation’s best colleges for veterans
- Commitment to equity and inclusion
- Affordable cost of living in one of the nation’s fastest-growing counties
- Work-Life balance
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