Military and Veterans Administrator (Student Services Professional III)

Job description

Job no: 498768
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Student Services

Advertised: Jan 13, 2021 (9:00 AM) Pacific Standard Time
Applications close: Jan 27, 2021 (11:55 PM) Pacific Standard Time

Position SummaryThe MVP Military & Veterans Program Administrator (MVPA) directs, oversees, and implements the administration of the Joan and Art Barron Veterans Center (JABVC) and other aspects of the program within the intent of and reporting to the Director. In coordination with the Director, the MVPA is responsible for formulating and implementing operational policy for a separate, comprehensive, and diversified veteran and military program. The MVPA must continuously evaluate the services, procedures, and efficiency for the purpose of program improvement. In the absence of the Director, the MVPA must be prepared to assume necessary duties and responsibilities without the benefit of day-to-day assignments by keeping decisions and actions in line with the intent of the Director and the best interest of the students, the Program, the University, and the CSU. The MVPA oversees the daily operations of the JABVC, which may include, but is not limited to, the assignment of staff and student duties in the administrative functions of the office. The MVPA is responsible for supporting the timely, efficient, and accurate processing of federal and/or state VA education benefits for more than 4,000 students each semester. These benefits total more than $12 million per semester, enabling students to progress toward their educational objective. This requires full comprehension of applicable state and federal regulations; interpretation, analysis, and implementation of changes; and ensuring the University is in full compliance with audits conducted by the VA and/or the California State Approving Agency. This position is responsible for advising students on all aspects of their transition from military life to student life and ultimately into the career workforce. This includes not only SDSU students, but also outreach efforts to veterans and other military-affiliated individuals at local community colleges as well as at resource and education fairs. The MVPA must be prepared to counsel and advise prospective, new, and continuing students on actions in their best interest and must be able to quickly identify when additional services are needed and connect these individuals with said resources.This position represents SDSU and the CSU system at regional, state, and national venues, including, but not limited to, the Western Association of Veterans Education Specialists, National Association of Veterans Program Administrators, and the Council of College and Military Educators. The position works directly with media, public affairs, and governmental relations offices on- and off-campus and presents a positive image of the MVP, SDSU, and the CSU system. The position serves as an advocate, advisor, and troubleshooter for administrative challenges on behalf of veteran, active duty, reservist, and military dependent students. As such, the MVPA implements, presents, and continuously enhances the SDSU Military Ally awareness seminars; a program, which provides insight and awareness of the unique nature, background, and challenges military-affiliated students bring to the campus. To ensure the Military Ally program remains relevant and up-to-date, the MVPA must continuously review and analyze the state of affairs for the veteran and military culture across the country. The MVPA works collaboratively with the Director and University Relations and Development to achieve fundraising goals and engage private donors and corporate sponsors for the University’s military support programs. This includes drafting and implementing grant proposals, maintaining existing grants, developing measurable metrics, and providing reports as needed. Additionally, the MVPA works collaboratively with the Director in supporting various advisory councils and committees that may consist of seasoned professionals, high-level donors, members of the Campanile Foundation, and high-ranking military leaders of San Diego who provide mentorship, leadership, and assistance to the veteran and military student body. Through a high degree of tact, maturity, and integrity, the MVPA must be able to provide an up-to-date “snapshot” of the veteran and military community on campus to include current numbers, demographic breakdowns, and noticeable trends within the locally, regionally, and nationally.For more information regarding The Joan and Art Barron Veterans Center, click here.This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on or before 7/31/2021, with the possibility for reappointment and/or permanency. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.Education and ExperienceExperience:Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.Education:Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.License and/or Certifications RequiredValid California driver’s licenseAbility to complete the Defensive Driving CoursePreferred QualificationsVeteran or immediate family (i.e. spouse, parent, child) of a veteran or military service member.Excellent presentation skills and experience presenting to small and large groups of diverse audiences.First-hand experience acquired from personally utilizing VA veterans benefit programs.Experience in serving in a leadership position within the governing board of a Student Veteran Organization or equivalent military/veteran student organization. The Barron Veterans Center works closely with the Student Veteran Organization at SDSU to support the student military population. First-hand knowledge of the policies/procedures of these types of student organizations will help facilitate collaboration between the various military support services on campus.Knowledge of the SDSU General Catalog and CSU guidelines defined by the CSU Trustees and Chancellor’s Office. This includes but is not limited to, the UC “A-G” Subject List and CSU Admissions Handbook.Ability to accurately answer prospective student/parents’ questions regarding financial aid, housing, academic majors, student life, and other related concerns.Thorough knowledge of SDSU, its enrollment management philosophy, policies and procedures, programs, and services.Ability to assess the effectiveness of school relations’ initiatives.Excellent time management skills, ability to effectively work independently, or in teams on multiple tasks or projects.Specialized RequirementsKnowledge of CSU and SDSU policies, procedures, and regulations.Knowledge of Enrollment Services computer systems.Thorough knowledge of the Department of Veterans Affairs “VAONCE On-Line Certification System”.Thorough knowledge and understanding of VA benefits programs.Experience as a School Certifying Official or veterans resource center coordinator (or equivalent).Knowledge, experience, and ability to actively plan and manage events including the assessment and reservation of venues, coordination of catering and audio-visual requirements, development of printed material such as agenda.Ability to aggressively coordinate event participation among faculty, staff, students, and stakeholders in the community.Compensation and BenefitsStarting salary upon appointment not expected to exceed $4,691 per month. CSU Classification Salary Range: $4,691 - $6,683 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on January 28, 2021. To receive full consideration, apply by January 27, 2021.The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.SDSU is a smoke-free campus. For more information, please click here.SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at [email protected]




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Job No:
Posted: 1/15/2021
Application Due: 1/27/2021
Work Type: Full Time