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Clinical Pharmacist - Maestro Care Willow Ambulatory

Employer
Duke University
Location
PHARMACY

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

DHTS:

Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 ‘Most Wired’ health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory and analytics health information technology capabilities. Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.

Primary Role
A successful candidate is a clinical pharmacist who will actively contribute to the design, development, testing, implementation, analysis, and maintenance of Epic’s Willow Ambulatory and other clinical Pharmacy Systems (e.g. Willow Inpatient, Omnicell, etc.) They will leverage their clinical expertise to identify opportunities to optimize the clinical processes and aid in delivery of quality patient care across Duke Medicine through system configuration and innovation. This person must work effectively in a team environment, have relevant clinical experience, and be able to serve as a liaison between informatics, clinical services and departments.

Epic Certification
If not currently certified or proficient in Willow Ambulatory and Willow Inventory, the employee hired for this position will be required to obtain Epic certification or proficiency through a formal Epic training program. Training may include classroom instruction, project assignments, competency exams, and e-learning classes. Failure to obtain Epic certification/proficiency within the defined timeline for this position may result in termination.

Reports To
Maestro Care Willow Team Lead

Essential Tasks/Responsibilities

  • Actively contribute to the design, build, testing, implementation, analysis, and maintenance of the Maestro Care Willow Ambulatory (WAMB) application
  • Support new project development including system analysis, planning, and preparation for the Pharmacy systems
  • Create and maintain regular status reports to immediate Team Leader and Project Manager
  • Attend regularly scheduled team meetings to discuss team and project related activities, issues, change, communications, and updates
  • Provide pharmacy systems function, design, and build expertise and experience needed for successful product implementation and maintenance
  • Complete specific team task activities as documented on the Pharmacy Work Plan
  • Support all project team members with application and information systems knowledge
  • Analyze business processes to ensure proper system configuration with a focus on the medication use process
  • Develop and maintain models and documentation of business and system requirements and configures system accordingly
  • Document and maintain all required system design and build documents
  • Contribute to preparation of testing scripts and materials and perform unit, system, and integrated testing tasks
  • Work with training team to develop application specific training curriculums and materials
  • Provide both business and after hours support for issues around system production support including the analysis, prioritization and implementation of requested changes, analysis of new functionality, coordination of software release updates, system testing and interface enhancements
  • Participate in on-call rotation support for customer issues and troubleshooting; works in partnership with the clinicians and system analyst team on troubleshooting issues and to support handling and recovery from unscheduled downtimes and scheduled software implementations and upgrades.
  • Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness
  • Log, track, and resolve issues as well as any modifications or enhancements
  • Work closely with end users to identify business needs and the cost and benefits of implementing a computing solution
  • Design and adhere to organizational policies and procedures and follow all change control processes for the DHTS and Maestro Care system
  • Maintain liaison with professional organizations and information systems management within similar organizations to ensure utilization of current principles, techniques and policies
  • Apply knowledge of clinical work flow to enhance the safety and efficiency of the clinical system use process
  • Serve as an interface between the IT project team and Duke Medicine clinicians and leadership to understand and meet their clinical & business requirements


Education/Training Required:
Pharmacy degree and North Carolina Pharmacist’s License and a minimum of two years' clinical experience. If not Willow Ambulatory and Willow Inventory certified/ proficient, obtains associated certification/proficiency within six months of program completion as required.

Experience Preferred:

  • Duke Health System experience
  • Retail Pharmacy experience (minimum of 2 years)
  • Willow Ambulatory and Willow Inventory certification or proficiency
  • Experience translating clinical needs into technological solutions

    Skills Required:
  • Ability to work independently, yet function well in collaborative team setting
  • Strong leadership, critical thinking and interpersonal skills are essential
  • Ability to demonstrate effective presentation, oral and written communication skills
  • Demonstrated competency in personal computing programs, especially Microsoft Office applications.

Required Qualifications at this Level

Doctor of Pharmacy Degree

OR

BS Pharmacy Degree

Experience: With a BS Pharmacy degree, two years of pharmacy practice experience, or acceptable board certification, or completion of an accredited residency program and demonstrated ability to achieve positive patient outcomes in a similar environment is required.

With Doctor of Pharmacy degree, no experience is required.

Degrees, Licensure, and/or Certification: Licensed Pharmacist or eligible to practice pharmacy in North Carolina.

Knowledge, Skills, and Abilities:

Ability to communicate clearly in oral and written form.

Extensive knowledge of drug products, medical therapeutics, pharmacokinetics, and disease states. Ability to work with information systems, automated and technical equipment.

Ability to establish and maintain working relationships with various members of health care teams

Distinguishing Characteristics of this Level

N/A

Job Code: 00005079 CLINICAL PHARMACIST
Job Level: I2

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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