Patient Relations Assistant/UKHC

Job description

Job Title:

Patient Relations Assistant/UKHC

Requisition Number:


Department Name:


Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

3.5 yrs

Required License/Registration/Certification:


Physical Requirements:

On occasion, may lift objects up to 50 lbs


Days, 8:00 am – 5:00 pm, Monday – Friday. Other days and hours as needed

Job Summary:

The Department of Internal Medicine – Medicine Specialties Clinic seeks an individual to provide front desk registration and scheduling services in a busy Pulmonary and Gastroenterology outpatient clinic practice.

Duties include, but are not limited to: registration, copay collection, chart preparation, scheduling appointments for new and returning patients, communicating information with patients via the telephone and in person, and answering telephone.

This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

Skills / Knowledge / Abilities:

This position requires the ability to multi-task, provide exceptional customer service, accurately type at a minimum 60 WPM, attention to detail and excellent communication skills – both in person and on telephone, as well as organizational and computer skills.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Previous outpatient clinic experience and cash handling preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 1/13/2021
Application Due: 1/21/2021
Work Type: Full Time