UTS - Temporary Quality Assurance Specialist

Job description

Posting Number:


Position Number:


Position Type:


Essential Job Duties:

This Quality Management Specialist position will report to the Senior Program Manager, Quality Management. This position is ultimately accountable for the support of the team portfolio—the quality management/assurance/improvement, provider support and accreditation of health care delivered by Primary Care Case Management (PCCM) and Prepaid Health Plans (PHPs) . This position has responsibility to support a set of quality programs and work with vendors who oversee quality assurance, monitoring, support, and improvement of PCCM and PHPs. This position identifies quality trends; establish short-term and long-term quality goals and interventions and supports initiatives to enhance and improve quality of care and health equity for all Medicaid members.

Is Time Limited:


Job City & State:

Raleigh, NC

Classification Title:


Working Title:

UTS - Temporary Quality Assurance Specialist

Work Schedule:

M-F, 40 hours per week

Other Work/Responsibilities:

Manage targeted projects relative to Quality Management and Improvement in the Medicaid program including COVID-19 related initiatives
Develop action plans and project charters for various Medicaid quality projects.
Monitor, track and review Performance Improvement projects
Work with various internal stakeholder groups to ensure adequate input into quality processes to establish quality interventions, objectives, and improvements
Develop analytic tools and metrics to monitor and assess both clinical and financial performance of programs and vendors.
Identify programmatic trends; establish short-term and long-term program objectives; and identify cost effective initiatives to enhance and improve the quality of care and engagement of providers and members

Minimum Experience/Education:

Bachelors’s degree in social work, nursing, social service, behavioral health, public health, human service administration, health care administration, business administration, or other area with coursework in quality management methods, research methodology, social research, study design and data analysis.
Two or more years working in a health care environment; preferably within the Medicaid/Medicare environment
Two or more years working in a quality management position or managing quality projects within a health care environment

Department Required Skills:

Working knowledge of process improvement, quality management, quality assurance processes, healthcare measures, and data resources
Proven ability to propose and implement strategies to address complex systems changes
Demonstrated ability to effectively prioritize and organize work, set clear objectives, and break large-scale projects down to milestone deliverables or outcomes
Proven experience multi-tasking, meeting deadlines and working independently with limited supervision
Excellent verbal and written communication skills are required to effectively interface with staff of DHB, DHHS, and other agencies, legislators, professional associations, researchers, providers/provider organizations and recipients.
Highly proficient with Microsoft Word and Excel

Preferred Years Experience, Skills, Training, Education:

Professional in Health Care Quality (CPHQ) is highly desired.
Master’s degree in social work, nursing, or health care administration highly preferred

Required License or Certification:


Valid NC Driver's License required?:


Commercial Driver's License Required?:


Anticipated Hiring Range:


Job Open Date:


Quick Link:



NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 1/13/2021
Application Due: 4/13/2021
Work Type: Full Time