MBA Student Engagement Manager
Job description
Position Type:
Permanent Staff (SHRA)
Is this an internal only recruitment?:No
Position Title:Public Comm Specialist - Journey
Working Title:MBA Student Engagement Manager
Position Number:20022809
Vacancy ID:P012278
Budgeted Hiring Range:$45,000 - $50,000
Pay Band Information:To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Salary Grade Equivalent:GN10
Full-time/Part-time Permanent/Time-Limited:Full-Time Time-Limited
If time-limited, estimated duration of appointment:3 years
Hours per week:40
Work Schedule:Normal business hours M-F 8am-5pm. Remote work available due to the COVID pandemic.
Department Name and Number:Kenan-Flagler Bus Sch-330100
Date First Posted:01/12/2021
Closing Date:01/26/2021
Position Location:Chapel Hill, NC
Position Posting Category:Student Services
Department Description:UNC Kenan-Flagler Business School is a top-ranked business school comprised of multiple degree programs that serve 3,000 students. This position works in the MBA Program that delivers its content across four delivery methods: Full-time, Online, Evening and Weekend. In particular, this position is part of the Student Engagement team and will primarily work with the Evening MBA and Weekend MBA department that serves nearly 250 students who earn their MBA degrees while continuing their professional careers. The team provides event planning, triages student questions, and handles course planning & scheduling. The larger Student Engagement group also handles student advising, program management, administrative services and a variety of other student services.
Equal Opportunity Employer:The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Position Description:The MBA Student Engagement Manager creates, executes and manages a seamless student experience for Evening & Weekend MBA students enrolled throughout the year. In addition to weekly class sessions (from 35 to 225 students), events range from large scale (1000+) to small events through student groups and must be of high quality, very organized and within budget. Examples include orientations, graduation, multi-day class weekends (lodging, meals, socials, classrooms, transportation, etc…) and weekly class sessions. Responsibilities include managing vendor relations and negotiations, selecting venues and menus, partnering with facilities staff and IT staff, reserving classrooms, handling on-site issues, coordinating staff & volunteer assistance, and surveying students to ensure continuous improvement. In addition, the position is responsible for marketing & regular communication of events and provides details to all stakeholders involved. Budgetary management includes planning, tracking, and staying within budget, processing invoices, and requesting approvals when needed. The position will address student questions and issues – handling whenever possible – and escalating when needed. The position also engages with faculty regarding teaching, presentations, scheduling, materials, and technology. This is a front-facing, highly visible role expected to be present at events; works within a matrix structure, directly interfacing with students, faculty, and staff at all levels.
Minimum Education and Experience Requirements:Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Essential Skills, Knowledge and Abilities:The Working Professional MBA Student Engagement team is seeking an experienced, highly motivated, professional to manage all logistics related to graduation, orientation events and in-person class logistics. We are a fast paced, student focused team who works diligently to ensure that working professional students receive a top-notch in-person experience.
We require a skilled, professional with experience coordinating and executing high quality events.
Skills required, but not limited to the following:
*strong interpersonal skills and positive attitude
*ability to manage multiple time-sensitive competing priorities
*exceptional attention to detail and ability to anticipate issues and needs
*strong familiarity with project management methodologies and documentation
*demonstrated ability to organize information from multiple sources
*proficiency with Microsoft Excel, Word and PowerPoint
*proven ability to creatively solve problems
*exceptional written communication skills for program wide communication and website updates
*collaborative approach to work across departments to achieve goals
*customer service-focused
*ability to work some nights & weekends
Experience working with MBA or other graduate students in a project management type role including management of significant logistics such as events, catering and student services, is preferred.
Position/Schedule Requirements:Evening work occasionally, Overtime occasionally, Weekend work occasionally
Stimulus/ARRA Funded:No
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| Job No: | |
| Posted: | 1/13/2021 |
| Application Due: | 4/13/2021 |
| Work Type: | Full Time |
| Salary: |