Job no: 515491
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Administrative/Professional, Executive/Director/Management, Health Profession
Department:29190000 - MD-NEUROLOGICAL SURGERY

Advertised: 11 Jan 2021 Eastern Standard Time
Applications close: 24 Jan 2021 Eastern Standard Time

Associate Director, Health Care Administration

The Department of Neurological Surgery is seeking an experience health care administrator for the position of Associate Director of Health Care Administration. This is a highly responsible position within the department that supports the department’s operational processes and procedures which includes, but not limited to supporting the coordination of care for patients that come through the department’s access center, the ambulatory clinic and postoperative care. These duties include supervising the Department’s clinical service staff (CSRs) who support the Clinical Faculty, and the new patient referral team.

Under the direction of the Director of Health Care Administration, the Associate Director will support the clinical practice plan which generates in excess of $12M of net collections per fiscal year. The Associate Director will also serve as the department liaison with Florida Group Practice (FGP) in identifying and resolving clinical billing and collection issues, and responsible for the managing special projects assigned by the Director or Chair. The Associate Director may also be asked to support the Department in the absence of the Director of Health Care Administration when they are out-of-town managing out-of-area initiatives.

Responsibilities to include:

• Oversite of the ambulatory clinic operations for neurosurgery and its satellite locations. This will involve developing plans and monitoring processes to ensuring a high level of patient-focused experience and quality of care. This candidate will supervise the ACU Manager to help develop new programs, policies, procedures, to ensure our employees meet or exceed clinical standards and continue to grow professionally.
• Oversight of both new patient and established patients coordination of care. This includes oversight of the Department’s New Patient Referral Manager and Access Team. The candidate will also oversee the team of Clinical Service Representatives (CSRs) who are responsible to coordinate follow-up, pre and post-operative care for the Clinical Faculty.
• Manage and analyze all aspects of the billing and collection of professional fees for the department in collaboration with staff of the Florida Clinical Practice (FCP). Activities include identifying and resolving charge entry issues, coding and modifier edits, analyzing collections, trending and performance measures (including setting and tracking Relative Value Units (RVU) goals), and providing monthly performance data for the department and for individual physicians. Supervise departmental staff involved in related activities (includes intake team, surgical coder, and inpatient coder). As requested, generate reports related to referring physicians, increases/decreases in volumes from particular referring doctors, geographic distribution, financial class etc.
• Work on assigned special projects that are given by the Department Director or Department Chair. This may include but not limited to developing pro forma, data analysis, establishing an operational plans, support in operationalizing a new clinic practice within our regional physician network.
• Assist Director with training and orientation activities for staff and faculty, including development and maintenance of on-line training modules, orientation manuals, and associated material. Obtain feedback on the effectiveness of the systems and modifies and/or enhances (as needed). Conduct onsite orientation sessions for new staff and faculty. Ensure that all staff and faculty have complied with initial and annual regulatory training, including Health Insurance Portability and Accountability Act (HIPAA), security, compliance, etc.

$111,150-$127,700

Masters degree in an appropriate area and four years of relevant experience; or a bachelors degree in an appropriate area and six years of relevant experience.

• Master's-level degree (e.g. MBA, MHA)
• 5+ years of experience in healthcare management
• Advanced knowledge of healthcare clinical operations (ambulatory and/or hospital setting), preferably in surgical and procedural specialty management
• Previous EPIC and financial reporting experience
• Previous Medical Group Practice operations experience
• Academic management experience
• Demonstrated ability to build strong working relationships at all level of an organization

For consideration, please complete an application and include a cover letter, resume and the names and email addresses of three to five references.

The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

This is a time limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

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