OPS Telephone Interviewer

Job no: 515429
Work type: Temp Part-Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Clerical, Research/Scientific/Grants
Department:16980300 - LS-BEBR SURVEY

Advertised: 11 Jan 2021 Eastern Standard Time
Applications close: 28 Feb 2021 Eastern Standard Time

Classification Title:

OPS Hourly Non Secretary/Clerk

Job Description:

The University of Florida Survey Research Center, within the Bureau of Economic & Business Research, seeks telephone interviewers to collect information on a variety of subjects including, but not limited to, academic and business research, health care, and transportation.

Conduct telephone interviewing mostly nights and weekends. All interviewers are monitored regularly to assure data is collected accurately. The UF Survey Research Center has a strict quality control evaluation system. Great position for students due to easy scheduling and short shifts. Flexible attendance system where interviewers can work more by adding shifts which raises there attendance score, giving them the ability to cancel shifts when needed.

Expected Salary:

$10.00/hr English Speakers + Productivity Incentive

$10.50/hr Bilingual English/Spanish Speakers + Productivity Incentive

Minimum Requirements:

Ability to read verbatim

Basic computer literacy

Professional mannerisms and a reassuring attitude

Ability to keep yourself on task without distractions

Ability to work 15 hours per week

Ability to work 3 weekday evening 6:00pm-9:00pm

Ability to work 6 hours over the course of the weekend

Must have the availability to work past 9:00pm, if projects require calling different time zones

Customer service and telephone experience

Preferred Qualifications:

Customer service and telephone experience

Bilingual English/Spanish speakers

18 years or older preferred

Special Instructions to Applicants:

If hired we are looking for interviewers to start as soon as possible. All training sessions are on Saturday afternoons.

Multiple positions available.

Employment verification is required in order to proceed with your application. Please provide employee information for reference checks. Do not give personal recommendations.

In order to be considered for this position, applicants must complete this form:

Supplemental Questions.pdf

and upload it as part of their application.

Health Assessment Required:

No