Interim Area Coordinator

Job description

Interim Area Coordinator

About Susquehanna:
As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.

Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,300 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna’s unique Global Opportunities program. Susquehanna University’s 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit

Position Summary:
Job Summary
Susquehanna University is nearly 95% residential and boasts a varied housing stock ranging from traditional residence halls to suites. Area Coordinators work with a residential geographic area with the primarily responsibility for furthering the mission of the Division and Department of Residence Life through the supervision of student staff members, implementation of the conduct processes for their residential population, and engaging residents in a community standards program that supports mitigating community challenges. Through active and engaging skill-based programs, Area Coordinators will create a climate that supports student success, personal development, and high levels of resident engagement.
The position reports to the Associate Director of Residence Life. This position is an interim position through the end of May 2021. This is a live-in position with on-campus housing accommodations and a meal plan during the spring semester.
Specific Responsibilities

  • Establish and maintain a healthy, actively engaged residential community and communicate with residents living in area through individual contacts, meetings, and facilitated discussions.
  • Manage all operational functions for assigned residential area ensuring safety, building maintenance, room and common area inventories, damage assessments, supervising the opening and closing of the facilities throughout the year, including assignments and occupancy management.
  • Develop familiarity with campus resources to ensure timely efficient referrals when needed.
  • Supervise and evaluate student staff, including staff and area meetings and regular one-on-one meetings to manage the operations of the area.
  • Take on one to two major processes for the office including, but not limited to, student staff selection, student staff training, and/or Specialty Housing coordination
  • Develop, promote, and facilitate area staff training programs.
  • Maintain office hours that provide access to students and be available and visible at departmental and divisional programs and events.
  • Coordinate strategies and lesson plans that further the learning goals of the residential curriculum
  • Promote and actualize safety/security and risk management practices in the area.
  • Act as a liaison to university departments, including but not limited other Student Life offices, facilities, Aramark Dining Services, and academic departments.
  • Provide and participate in professional staff on call coverage and duty schedule and respond as needed to crisis and emergency situations, communicate with all necessary levels of staff during emergency situations.
  • Provide intervention and referral for students experiencing interpersonal, developmental, or academic difficulties, including CARE case management
  • Serve as a conduct officer for the University Conduct process in the following roles as deemed appropriate by the Dean of Campus Life: conduct board member, conduct board chair, conduct conferences, mandatory meetings, Title IX conduct board member/chair, and case management
  • Participate in departmental, Campus Life, and Student Life initiatives as deemed appropriate.
  • Provide collateral support to the Office of First Year Experience during the summer months.
  • Oversee one major summer project including, but not limited to, Event Management with Summer Camps and Conferences and/or Summer Housing Operations.
  • Contribute to the overall success of Residence Life program and the University by performing other duties and responsibilities as assigned

    Required Qualifications:
    Knowledge, Skills and Abilities
    Skilled with Microsoft Office Suite of programs and the ability to use web-based housing and conduct software, i.e. Colleague, Informer, Maxient, The Housing Director; skilled in student conduct and mediation with an interest in restorative justice processes; strong written and verbal communication skills; demonstrated leadership, supervisory and conduct skills. A demonstrated understanding of programming and experience-based training. Strong organizational skills; ability to build a strong team of undergraduate staff living in multiple facilities. The ability to read a room, understand nuances and discern appropriate approaches with diverse groups; skills in effective communication and efficient use of communication styles; demonstrated commitment to increasing racial and ethnic diversity through programs and services and a holistic understanding of student growth and identity development.
    Education and Experience
    Bachelor’s degree and a minimum of two years of residence life and/or conduct coordination experience required. Master’s degree in student affairs, education, or similar field and one year of residence life and/or conduct coordination experience preferred.
    Physical Demands
    Position requires the ability to stand or sit for extended periods of time. Position requires the ability to move easily about the campus and respond to crisis. Position requires the ability to speak to a wide range of audiences and individuals and to hear and process instruction. Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach. Position requires the ability to climb stairs, drive a variety of vehicles, and walk for extended periods of time on occasion.
    Position requires occasional stooping, crouching and bending and the ability to occasionally lift up to 10 pounds. Working conditions are predominantly indoors with occasional work tasks outdoors.

    Preferred Qualifications:

    Special Instructions to the Applicant:
    References from varied facets of college/university community to reflect communication skills and rapport with other colleagues, faculty and students.

    Benefits Eligible: No
    Number of Months: Other
    Other Number of Months:
    Work Schedule/Hours per Week:
    Posting Date: 01/11/2021
    Closing Date:
    Open Until Filled: No
    Anticipated Start Date: 01/18/2021
    Posting Number: AH00705

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    Job No:
    Posted: 1/12/2021
    Application Due: 2/17/2021
    Work Type: Full Time