Job description

Duke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comfortable community hospital setting. Duke Regional Hospital has 369 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services, and also offers care at the Duke Rehabilitation Institute and Davis Ambulatory Surgical Center. In fiscal year 2018, Duke Regional Hospital admitted 16,299 patients and had 165,953 outpatient visits in fiscal year 2017.

U.S. News & World Report ranked Duke Regional Hospital as #10 in North Carolina and #4 in the Raleigh-Durham area for 2018-19.



Occ Summary

Perform a variety of food and customer servic e tasks involved inreceiving and processing patient diet orders; visit p atients for menuselections entering selections into appropriate computer ized equipment;assemble and pass trays to patients; requisition supplies according toestablished par levels on patient floors.

Work Performed

*Visit patients on assigned floors upon admission to ex plain menuprocess and collect diet preferences.*Visit patients to obtaintheir menu selections and input selectionsinto hand held computer.*Dete rmine food preferences for patients on routine modified diets;order addi tional food items as necessary.*Maintain and calculate appropriate patie ntdata according toestablished guidelines.*Deliver food trays and supple ments to patients.*Compare trays to patient census, checking for accurac yand correctingwhen necessary.*Ensure proper food temperature by properl yassembling and deliveringpatient trays; detect and report improperly prepared food to supervisorimmediately.*Revisit patients after passing tra ys to assure patients are satisfied;collect all trays from patients afte r meal service and transport to dishroom.*Accurately record all items de livered to the floor.*Clean and maintain galleys according to establishe d cleaningprocedures.*Follow all safety procedures for using equipment a nd chemicals.*May assist in tray line setup, ensuring that quality stand ards aremaintained and safe food handling guidelines are adhered to.*May assist in the care and maintenance of work areas and alertsupervisors to problems as they arise.*Review and verify accuracy of diet order and al lergen information bycontacting appropriate source of information if rec ords indicatepotential discrepancies.*Performs other related duties asre quired.

Knowledge, Skills and Abilities

*Ability tore ad/follow instructions.*Ability to read/audit patient menu items.*Abilit y to prepare/handle food using safe food handling practices usingHACCP s tandards.*Ability to maintain accurate and updated patient dietary infor mation.*Knowledge of basic math.*Customer service skills.*Data entryskil ls. *Basic computer skills.*Ability to lift/push/pull 50 pounds.*Ability to read/write and follow oral and written instructions.*Ability toeffec tively communicate, both written and orally.

Level Character istics


Minimum Qualifications


High School


1 year food service experience with customer contact, preferably in a patient care setting.

Degrees, Licensures, Certifications


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.




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Job No:
Posted: 1/12/2021
Application Due: 1/23/2021
Work Type: Full Time