Benefits Consultant

Job description

Job Title:

Benefits Consultant

Position Number:


Vacancy Open to:

All Candidates



Department Homepage:

Advertising Department:



Administration & Finance

Classification Title:

11805 Human Resources Consulta

Competency Level:

2 - Journey

Working Title:

Benefits Consultant

Number of Vacancies:


Full Time Equivalent (FTE):


Full Time or Part Time:

Full Time

Recruitment Range:

$39,622 - $73,813

Anticipated Hiring Range:

$41,000 - $55,000

Salary Grade Equivalency:


Work Schedule:


Work Hours:

8:00 a.m. - 5:00 p.m.

Position Location (City):


Job Category:

Staff - Professional

Organizational Unit Overview:

The Department of Human Resources serves the ECU community through innovation and action in the development and management of the University’s human resources. The staff works to support the mission of the University with an overarching commitment to outstanding customer service and accountability. The department consists of seven units that oversee the entire human resources function to include policy administration, recruitment and selection, onboarding, benefits administration, employee relations, career development and training, classification and compensation, information systems, and data reporting. Personnel matters are governed by state statutes, UNC Policy Manual, and The Code of the University of North Carolina, and most processes and actions are prescribed by these governing documents. Human Resources plays a critical role in ensuring ECU is accountable and compliant in terms of Federal, State, and UNC System human resources practices.

Job Duties :

This position is part of the Benefits Unit and will report directly to the Director of Benefits. The Benefits Unit administers a comprehensive benefits package for a faculty and staff of over 5,000. Benefit programs include State and Optional Retirement Programs, tax-sheltered annuity plans, the Disability Income Plan of North Carolina, health insurance, a comprehensive leave package, NC Flex programs, as well as University sponsored supplemental plans.

The primary purpose of this position is to serve as an extension of the Benefits Director position in providing comprehensive benefits services to all employees. This position will provide information and counseling services, resolve all benefits-related issues, direct payroll sign-up, conduct benefits orientation for new employees, and conduct benefits trainings. Candidate is responsible for administering leave for all University employees including the Family Medical Leave Act, Voluntary Shared Leave, Faculty Serious Illness Leave, sick leave, vacation and bonus leave. This position also conducts Leave Workshops on leave policies.

Minimum Education/Experience:

Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License or Certification required by statute or regulation:


Preferred Experience, Skills, Training/Education:

Ability to interact professionally and effectively with contacts on all levels.

Dependable and flexible with time.

Excellent public relation and customer service skills.

Ability to conduct presentations for large groups.

Ability to establish priorities and adapt to change.

Excellent written and oral communication skills.

Experience in interpreting policies and procedures and resolving employee issues.

Ability to function independently and effectively, manage multiple responsibilities, and handle confidential information and highly sensitive matters in a timely and professional manner.

License or Certification required by the Department:


Special Instructions to Applicant:

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full time basis.

Job Open Date:


Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :


Open Until Filled:


Quick Link for Direct Access to Posting:

Alternate option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment:

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information:

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.




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Job No:
Posted: 1/12/2021
Application Due: 1/19/2021
Work Type: Full Time