Financial Aid Counselor
UC San Diego
Financial Aid Counselor
Filing Deadline: Fri 1/22/2021
Salary Range: $54,000 - $58,000 /year
Reporting to the Assistant Director of Financial Aid and Scholarships, the Financial Aid Counselor position is empowered to serve every financial aid customer (prospective students, current students, and families) at every stage of contact with the university.
Independently applies a broad understanding of student aid program practices and policies including federal, state and university regulations to determine appropriate allocation of aid awards, authorize exceptions, and provide individual counseling on non-routine, sensitive aid issues. As a specialty/project leader, may plan, develop, implement and coordinate at least one financial aid related program or specialty with the ability to be flexible and demonstrate a supportive team attitude.
~ Must be available to work evenings/weekends during peak periods; some domestic travel may be expected. Must be able to withstand the demands of heavy public contact.
• Please submit a cover letter for a complete application.
• Bachelor's degree with an emphasis in Finance and/or Counseling, or the equivalent combination of education and experience.
• Working knowledge of policies, regulations, and practices for awarding financial aid; specialized knowledge of particular programs. In-depth knowledge of the financial aid service partners with a thorough understanding of the processing relationships and the technology of different mechanisms between entities (Federal Government, State Government, IRS, central processing agencies, lenders, guarantors, scholarship agencies, etc.) to facilitate eligibility confirmation and problem resolution.
• Strong ability to calculate financial aid with attention to detail and accuracy. Understand financial aid eligibility requirements pertaining to academic progress, citizenship eligibility, default and overpayment of federal aid, etc.
• Ability to interpret policies and develop procedures to ensure compliance. In-depth knowledge of regulations in interpreting and administering of federal Title IV, state and university financial aid programs to ensure compliance. Proven ability to research, interpret and apply complex rules and laws. Write and present concise findings with recommended course of action.
• Demonstrated working knowledge of advising and counseling techniques. Thorough interpersonal skills. Ability to work with community members and to provide outreach presentation as part of recruitment and enrollment management. Proven ability to assess processes and implement improvements.
• Demonstrated experience using complex databases. Ability to define specifications for database programming. Strong technology skills with financial aid management software systems.
• Knowledge and understanding of databases and external financial aid systems (EdExpress, COD; NSLDS, CPS, Webgrants, ELM) and experience with document management and imaging systems.
• Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.
• Job offer is contingent upon a satisfactory clearance based on background check results.
• Available to work evenings/weekends during peak periods; some domestic travel may be expected.
• Must be able to withstand the demands of heavy public contact.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html