Communications Coordinator

Job description

Communications Coordinator

Date Posted: 01/05/2021
Req ID: 2208
Faculty/Division: Dalla Lana School of Public Health
Department: Dalla Lana School of Public Health
Campus: St. George (Downtown Toronto)


About us:

The Dalla Lana School of Public Health is a Faculty of the University of Toronto that originated as one of the Schools of Hygiene begun by the Rockefeller Foundation in 1927. The School went through a dramaticrenaissance after the 2003 SARS crisis and it is now the largest public health school in Canada, with more than 850 faculty, 1,000 students, and research and training partnerships with institutions throughout Toronto and the world. With $40.4 million in research funding per year, the School supports discovery in global health, tobacco impacts on health, occupational disease and disability, air pollution, inner city and Indigenous health, among many other areas.

Your opportunity:

The E-BEST (Equity in Built Environment Surveillance Tools) project aims to build and deliver digital information tools that highlight how urban environments promote health and well-being. These tools will include a web-enable phone app and website that let users explore dynamic maps of air quality, greenspace, active living and transportation opportunities, noise, and other outdoor urban characteristics.

As Communications Coordinator you will be responsible for developing content for the digital tools and promoting the E-BEST digital tools to key audiences to ensure widespread awareness and tool use. Using your exceptional communication skills, you will act as the liaison between the project research team and stakeholders to maintain and broaden awareness of the project and monitor the effectiveness of all outreach activities

Your responsibilities will include:

  • Develop content and identify existing content related to healthy urban built environments for use for E-BEST digital tools and project website
  • Review user experience design results; in collaboration with others develop and design user surveys
  • Contribute to the design and production (digital and print) of an annual ‘report card’ on urban environmental equity in Canada
  • Determine logistical details in support of the development and implementation of communications and outreach plans in collaboration with others
  • Write, edit, and distribute content (press releases, website and social media comments, annual reports, newsletters)
  • Track and monitor outreach activities with respect to reach and effectiveness

Essential Qualifications:

  • Bachelor's Degree in Marketing and/or Communications or acceptable combination of equivalent experience and education
  • Minimum four years of related experience in marketing and communications
  • Hands-on experience with social media platforms, digital communications and web content management tools (i.e., WordPress) in a professional setting
  • Experience designing surveys to support the evaluation of strategies and objectives
  • In-depth knowledge and experience managing social media channels, including building active engagement, maintaining a consistent voice and expanding reach
  • Demonstrated experience tracking and reporting on meaningful metrics
  • Experience making recommendations for improvements based on insights, best practices and objectives
  • Demonstrated experience and strong skills writing a broad range of content types, including but not limited to (press releases, website and social media content, annual reports, newsletters, print and digital advertising)
  • Strong editing and proofreading skills; demonstrated ability to advise on compelling storytelling concepts and strategies in addition to writing and producing stories/content
  • High proficiency in MS Office (Excel, Word, PowerPoint and Outlook) and knowledge of SEO and Google Analytics
  • Excellent verbal and written communication skills
  • Strong planning, project management skills with excellent prioritization and time management skills
  • Ability to work under pressure and set/balance competing priorities to meet multiple and conflicting deadlines
  • Demonstrated ability to work independently, showing initiative and good judgment, and be an effective team member
  • Client-services oriented with demonstrated listening and critical thinking skills
  • Ability to maintain a broad perspective; ability to foster and maintain effective relationships with all levels of faculty, staff, students, senior administration and external constituents

Assets (Nonessential):

  • Strong interest in science writing for different audiences

To be successful in this role you will be:

  • Communicator
  • Goal oriented
  • Intuitive
  • Organized
  • Problem solver

This is a one (1) year term

Closing Date: 01/15/2021, 11:59PM EDT
Employee Group: USW
Appointment Type: Grant - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $58,242 with an annual step progression to a maximum of $74,482. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Communication/Media/Public Relations
Recruiter: Aarthiga Sivakumar

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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Job No:
Posted: 1/10/2021
Application Due: 1/18/2021
Work Type: Full Time