Communications Officer, Content and Writing

Job description

Communications Officer, Content and Writing

Date Posted: 12/03/2020
Req ID: 2094
Faculty/Division: VP & Provost
Department: Hart House
Campus: St. George (Downtown Toronto)


About us:

Hart House is a centre for experiential education outside the classroom at the University of Toronto. Since it opened in 1919, Hart House functions as a place where students, faculty, staff, alumni and members of the broader community connect with each other and the world. Through an array of co-curricular programming in the arts, dialogue and wellness, Hart House works with local and international partners to foster community and to create innovative learning opportunities for students. Hart House operates from a historic facility on the St. George campus, as well as a 150-acre farm in Caledon, Ontario, offering a wide range of services through a social enterprise model that generates revenue to support its student-focused programming on all three University of Toronto campuses.

The Marketing and Communications department develops and implements marketing and communication plans, strategies and tactics to support the strategic goals of Hart House. We promote Hart House’s programming and services through Hart House owned and campus run media and channels as well as external media. Our primary areas of focus include supporting Learning and Community programming, Hart House Fitness Centre, Hart House Hospitality services and Hart House Theatre. In addition, we also provide support to the Warden’s Office, Advancement, Staff Relations, Information HUB, Facilities and other areas of Hart House as needed. We implement a wide range of marketing and communication strategies to build lasting connections with our diverse audience groups including students, faculty, staff, alumni, donors, clients, members and the broader community.

Your opportunity:

The Communications Officer, Content and Writing reports to the Manager, Marketing and Communications, Sales and Programming and will play an essential role in the development and delivery of an extensive array of content and writing output for Hart House. The extensive array of the content and writing output includes and it’s not limited to weekly or quarterly newsletters, blogs, PR materials, promotions materials, speeches for Hart House staff as well as news and stories that can advance the Hart House mandate across and outside the University. This role collaborates extensively with internal and external stakeholders regarding story development and cross-promotion activities.

Your responsibilities will include:

  • Generating original concepts and writing copy
  • Developing content for marketing and/or promotional materials
  • Researching and recommending story ideas that advance priorities and initiatives
  • Liaising with clients to discuss requirements, core message and target audience
  • Writing and editing copy and content to advance communications objectives
  • Liaising with internal and external stakeholders regarding story development and cross-promotion activities
  • Editing content for brochures, newsletters, websites and/or handbooks
  • Writing key messages and/or speeches for staff and faculty

Essential Qualifications:

  • BA, preferably in Journalism or Communications or related field, or an acceptable equivalent combination of education and experience
  • Minimum 5 years: demonstrated experience and strong skills writing a broad range of content types, including but not limited to annual reports, newsletters, blogs, websites, print and digital advertising; strong editing and proofreading skills; demonstrated ability to develop compelling storytelling concepts and strategies in addition to implement the writing of the stories
  • Ability to construct interview outlines and conduct interviews as sources of inspiration resulting in the creation of compelling stories about students, faculty, staff and community partners
  • Experience in writing public speeches of varying lengths for various speakers and audiences
  • Exceptional command of the English language, both written and verbal
  • Demonstrable ability to work both independently and collaboratively within a team environment in a busy, deadline oriented workplace
  • Proven initiative, creativity and problem solving skills
  • Excellent organizational and time management skills, able to multi-task effectively
  • Strong attention to detail and accuracy in all work
  • Excellent oral and written communication
  • Strong interpersonal skills in working with colleagues, students and other partners
  • Demonstrated commitment to equity, diversity and inclusiveness in all work responsibilities and in collaborative workplace practices

Assets (Nonessential):

  • Familiarity with higher education culture and context, including student experience, student demographics, experiential learning and current student life trends
  • Familiarity with Hospitality and Fitness Centre industries also an asset
  • Experience with media relations
  • Experience with writing social media content

To be successful in this role you will be:

  • Insightful
  • Meticulous
  • Organized
  • Proactive
  • Resourceful
  • Responsible

Closing Date: 01/18/2021, 11:59PM EDT
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time. Regular daytime schedule, with overtime on weekdays.
Pay Scale Group & Hiring Zone: USW Pay Band 11 -- $65,669 with an annual step progression to a maximum of $83,978. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Communication/Media/Public Relations

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: Copy Editor, Proofreading, Communications, Marketing Communications, Equity, Creative, Marketing, Finance




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Job No:
Posted: 1/10/2021
Application Due: 4/10/2021
Work Type: Full Time