Undergraduate Admissions Counselor

Job description

Category:: Administrative/Staff
Department:: Undergraduate Admissions
Locations:: Springfield, MA
Posted:: Jan 8, 2021
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 2742
Position ID:: 127446

About American International College:

American International College is a private, coeducational institution of higher education located on a 70+ acre campus in Springfield, Massachusetts. The campus has 42 buildings on two sites approximately 1/2 mile apart with a total of approximately 660,000 gross square feet. Included in the inventory of buildings are student residences for a resident population of 900 students. Founded in 1885, the College has approximately 3200 graduate and undergraduate students. AIC offers a variety of undergraduate and graduate programs through the Schools of Business, Arts and Sciences; Health Sciences; and Education. The mission of the College is to transform student lives through career focused learning, with a strong foundation in the liberal arts, a commitment to serving the community, and a high level of involvement in the global economy.

AIC strives to create a diverse and inclusive campus community that is representative, at all job levels, of the students we serve. We are an EEO employer and we welcome applications from individuals for positions where they are underrepresented.

Job Description:

  • Identify, recruit, and enroll prospective students, serving as their primary contact while counseling them on the enrollment process and undergraduate opportunities at AIC; including but not limited to outreach regarding all facets of the admissions process, financial aid, and events. Communicate to prospective territory constituents via email, print, and phone, meeting all mandated outreach requirements.
  • Presents at on and off-site events on behalf of AIC, providing an overview of the College; including but not limited to the admissions process, financial aid, and the undergraduate college experience.
  • Conducts file review for all completed undergraduate applicants, making admissions decisions for incoming undergraduate students. Consults with undergraduate director as necessary.
  • Accurately maintains data entry in CRM and application portal; including but not limited to inquiry entry, application review, and all other pertinent communications with prospective students.
  • Schedule and conduct recruitment related travel throughout assigned territory, representing the College by attending fairs, visits, and other travel as needed.
  • Create, implement, and manage communications for recruitment territory, including but not limited to visit emails, letters, and posters.


  • Required Degree(s): Bachelor's Degree
  • Preferred Field of Expertise: College recruitment and admissions, specifically as a tour guide, student ambassador, or student-leader.
  • Required Licensure(s): Valid, insurable Driver's License


  • Able to travel extensively (10-12 weeks per year), including evening and weekend work as required.
  • Ability to lift, load, and transport admissions materials, displays, and other equipment up to 35 pounds.
  • Excellent verbal and written communication skills; ability to represent the office and College in a professional manner, conducting compelling, persuasive presentations to both small and large groups.
  • Ability to adapt and problem-solve as needed, especially under pressure.
  • Highly motivated with a positive attitude, strong commitment to customer service.
  • Able to quickly learn new database systems.
  • Bilingual preferred, in both English and Spanish
  • Strong working knowledge of Microsoft Office.

Additional Information:

Work Schedule

The Undergraduate Admissions Counselor is full time, twelve month, exempt position not limited to 35 hours per week. This is a benefit eligible position. Normal office hours are from 8:30 am to 4:30 pm, flexible to the needs of the department. Extensive travel (10 - 12 weeks per year) as well as evening and weekend work is required.

AIC reserves the right to fill this position at a level above or below the level included in this posting.

AIC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Instructions:

Qualified applicants should save and submit the following documents with the online application.

  • Brief cover letter
  • Current resume
  • Contact information for three professional references (one of which must be a current or prior supervisor)

Review of applications will continue until the position has been filled.




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Job No:
Posted: 1/9/2021
Application Due: 4/22/2021
Work Type: Full Time