Contact Tracer

Job description

Posting Number:


Position Title:

Contact Tracer


Student Rights Responsibilities


Student Development


Support Staff

FLSA Classification:


Union/Non Union:

Non Union

Full Time / Part Time? :

Part Time

Salary Range - Minimum:

$17.50 per hour

Hours per week:


Temporary? :


Open Until Filled:


Special Instructions to Applicants:

For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.

All offers of employment are contingent upon the following:

  • Post-offer, satisfactory results of pre-employment background check

  • Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College

  • Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Application Procedures: “Apply to this Job at”

Joliet Junior College provides equal employment opportunities to all employees and applicants for employment without regards to race, color, ancestry, national origin, gender, gender identity, marital status, sexual orientation, disability, religion, age, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] or call (815) 280-6725.

Advertising Summary:

Founded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Our six campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education.

Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom.

JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best. We invite you to apply your skills and experience in a way that supports excellence and rewards your contributions. Join our family and make JJC your first choice!

The college supports this commitment by providing full-time employees with a comprehensive benefits package for our full-time employees including:

Blue Cross Blue Shield of Illinois (employee & family)

  • Medical

  • Dental

  • Vision

Flexible Spending Account

403(b) and 457(b) option for pre-tax retirement savings
Joliet Junior College Tuition Assistance (employee & family)
Long Term Disability

Life Insurance & a comprehensive leave plan including:

  • Federal holidays

  • Vacation

  • Personal

  • Sick

Link to Human Resources website:

Job Details:

Joliet Junior College is an equal opportunity/affirmative action college supporting diversity.

Application Procedures: “Apply to this Job at”

  • Satisfactory results of a background check

  • Post-offer, pre-employment Drug Screening for employees that are new to the College

  • Post-offer, pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires
  • Position Summary :

    STATUS:Temporary, Part Time – Hours vary between 8:00 am and 8:00 pm; some weekend hours; essentially, on call, pending caseload volume
    DEPARTMENT:Student Rights Responsibilities
    DIVISION:Student Development
    REPORTS TO:Dean of Students and Human Resources
    PLACEMENT: Non-union Support staff
    MINIMUM PAY RATE:$17.50/hour

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

    Assist the College in contacting and conducting follow-up and notifications in contact tracing with individuals that are either symptomatic, exposed, or diagnosed with COVID-19 or other communicable disease. The contact tracer receives a list of names and contacts of those students or employees to gather information on who they have been in close contact with during the period when they may have been infectious. Responsibilities include providing infectious and potentially infected individuals with resources and instructions on appropriate next steps.

    1.Understand symptoms, infectious periods, testing, and categorizing of symptoms.
    2.Place phone calls to symptomatic, newly diagnosed, and potentially exposed students and employees.
    3.Review reporting form and interview individuals documenting key information.
    4.Ask questions that assist an individual in retracing their steps to assist in identifying possible exposures to other college employees and students.
    5.Educate individuals on approved protocol to reduce the risk of spread of infection.
    6.Explain close contact, isolation, and quarantine periods.
    7.Collect and document information in an information management system.
    8.Determine specific quarantine/isolation period for everyone.
    9.Collect proper medical documentation including test results and return to work or school releases.
    10.Send out communication to individual documenting the information collected, next steps, and possible return dates.
    11.Communicate with appropriate parties to inform that individuals will be out and possible return date.
    12.Conduct follow up to collect medical releases and send letters of return to impacted parties.
    13.Close out cases and document data collection for reporting.
    14.Protect individual’s privacy.
    15.Perform related duties as assigned.

    Minimum Qualifications:

    1.High School Diploma or equivalent.
    2.Ability to speak, read, and write English.
    3.Ability to follow protocols and articulate those to individuals impacted.
    4.Exceptional communication and customer service skills.
    5.Exhibit sound critical thinking and problem-solving skills.
    6.Computer proficiency and ability to use cell phone apps to set-up alternate phone number.
    7.Ability to maintain confidentiality.

    Preferred Qualifications:

    1.Completed a contact training course.
    2.Training or understanding of health care, customer service, or related field.

    Physical Demands:

    1.Normal office physical demands.

    Working Conditions:

    1.Duties are performed indoors in the usual office and/or outdoor environment.
    2.Work from home (remote work) is available.

    Compliance Announcement:


    Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in “on campus” student housing is available at the JJC Police Department website :

    If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses.

    This information is required by law and is made available by the Joliet Junior College Police Department.




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    Job No:
    Posted: 1/9/2021
    Application Due: 1/24/2021
    Work Type: Part Time