Patient Relations Assistant/UKHC

Job description

Job Title:

Patient Relations Assistant/UKHC

Requisition Number:


Department Name:

M7900: AMB - Good Samaritan Clinics

Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

3.5 yrs

Required License/Registration/Certification:


Physical Requirements:

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.


Monday-Friday 8:00am-4:30pm.

Job Summary:

The Specialty Care clinic seeks an individual to provide front desk registration in the outpatient clinic.

Primary responsibilities include, but are not limited to: greet patients, registration, insurance verification, cash handling, medical record preparation, schedule appointments, procure new patient records, communicate information with patients via the telephone and in person, and answer telephone.

This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

Skills / Knowledge / Abilities:

This position requires the ability to multi-task, provide exceptional customer service, attention to detail, strong communication and organizational skills.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Experience within the UK scheduling/registration process and systems preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 1/9/2021
Application Due: 1/17/2021
Work Type: Full Time